Customer Ratings & Reviews

Overall I like the product but the mouse feels a little too small for my hand.

Very dependable when needed and keeps your mind relaxed if something does happen to your products

It’s perfect for replacing controllers with stick drift. Just bring it in and they give you store credit to buy a new controller right then and there. All you have to do is spend $20 on 2 more years of insurance. Amazing service.

Always comes in handy with Xbox elite controllers.

If my controller gets stick drift they help replace it! I love it

Protection on electronics is a must...............

The Agents Were Great In Helping With Any Repairs…!! I Highly Recommend…, You Never Know What Kind Of Curve Ball Life Throws At Ya …!!! Just Might COST Ya….!!!

This is SO WORTH IT on high-touch items like controllers and earbuds/headphones, especially if kids will be using them. Accidents happen, products wear out, and Best Buy are great about honoring these Replacement Plans. Sure, it might make that video game controller more expensive than you planned for, but you'll be thanking yourself a year from now when one of the littles gets excited and drops the thing on the hard floor and it breaks.

I will consistently ensure to obtain a warranty for all purchases made at this establishment.

I purchased this warranty for my new controller after I used the warranty to replace my old controller

So far with best buy geek squad service I'm 100 percent happy and satisfied

The Geek Squad protection plan always comes in handy. It seems like SOME items are made cheaply nowadays and don’t last very long. Everything from drifting controller sticks to small house hold appliances that have stop working a month after purchase. The ease and comfort of Best Buy offering Geek Squad protection for a lot of items works out very well.

The Geek Squad protection plan always comes in handy. It seems like SOME items are made cheaply nowadays and don’t last very long. Everything from drifting controller sticks to small house hold appliances that have stop working a month after purchase. The ease and comfort of Best Buy offering Geek Squad protection for a lot of items works out very well.

Great service and customer care and support with problems with any products i may come across......

Best Buy will take care of you if you have a problem. Don’t think about the extra cost now, think of the replacement cost later!!!

Super Good Coverage for your Appliances A Very Good Option

Gotta have geek squad protection on my kids electronics to keep them going in case they break.

Highly recommend this service to anyone that gets game console items that can go bad quickly like controllers or you may even get a new controller that isn't working properly and geek squad will replace it no questions asked

This is a king of things that must have, I would say mandatory when talking about Game Controller.

I enjoy peace of mind knowing that I´m covered if the unexpected happens.