Customer Ratings & Reviews

This warranty has come in handy so much. As a gamer it’s helped cover any issues that have popped up with headsets and such

Great controller for the switch. I’ve been through a few of them but each one always feels amazing!

ofc i thank you for your service in geeek squad, yall do great work

I live the geek squad. Theyare very knowledgeable at what they si. The wait time is not long and you will get great service.

These guys did a great job with my cobra dash cam installing. Less than 1 hr I hope Best Buy appreciates them and the fast good work they do . . Ty

This is an amazing warranty, I have been using it for years now and it’s so worth it! High recommend it!

Haven’t had to use but bought for just boys scooter just incase!

Works great. Looks fabulous on my kitchen counter.

Happy to have it in case I need to have something replaced.

Headset stopped working only a couple months of use. Good thing i purchased the geek squad replacement plan! Brought back to best buy and was able to get a new headset, super easy! Thank you!

I’ve had the pulse earbud for almost a year now. The sound quality is great thanks to the recent updates on the PS5 where you can adjust the settings on the Pulse Explore. Good for gaming and for those who does not like the headphones where it gets hot in the ear and heavy on the head after hours and hours of game time. It’s almost perfect except for the connection issue where it randomly disconnects fromt he console.

Always feels good to have protection over purchases that can break

I love to get a Geek squad protection in all my things that I buy from Best Buy, they actually help you with everything you need.

Best buy is the best for gaming needs and the geek squad is always there to help with everything

Haven't had to use it yet but appreciate the cover on my product! Be safe get protected!

This is the second extended warranty for a gaming headset I have purchased. My prior review is below. I bought the extended warranty for a Xbox gaming head set for my niece. With the hit or miss reviews as to reliability, I purchased the extended warranty. Sure enough, after about 6 months it was a miss. The physical quality of the headset was fine but the electronics for the mic failed. I exchanged the headset under this warranty and got a different, more expensive headset for my niece. The new headset was very well reviewed, Turtle Beach, but I purchased an extended warranty for it as well.

It was a great experience and I use this almost daily!!

What is this item it does not state what it is I am slightly confused it justbhas a picture of random black shapes like a blender maybe a coffee pot I am notnsure what they represent

Used it to replace my controller that ended up with stick drift and sticky button and disconnected problems but they replaced it with no worries and gave me a new 1

I've gone through three Xbox controllers in the past 2 years. Get a warranty.