Customer Ratings & Reviews

They have covered a warranty for my console for the last year and a half and it's been great, helped with ease of mind and the ability for me to feel confident in the safety of my console.

Fixing to try them out just had a Xbox remote go out

Always able and willing to help with whatever is needed.

It’s connects fast to my Xbox sounds great has different modes that you can use if you connect your the headset to your phone and use the turtle beach app

all tech should be protected, so i highly recommend this

the workers at my best buy made it fast and easy to add the warranty

GEEK SQUAD IS THE BEST!!!!! ALWAYS HELPFUL AND VERY FRIENDLY.... I recommend getting the 2-Year Accidental Geek Squad Replacement for all your electronics... their hassle free exchange is unmatched...

Was great service when I had my washer under warranty

Great customer service and great warranty price for my controller

I wont buy a product without it. A lot of the time you can get a replacement same day and in store.

It's reassuring to know the product I've purchased will be replaced or repaired if something goes wrong. It's a small cost for the piece of mind it gives me.

I want to express my gratitude to the Geek Squad team at Best Buy for their exceptional service. From the moment I walked in, their professionalism and expertise were evident. They took the time to thoroughly assess and communicate the repair process, providing transparency and answering my questions

Excellent attention fast service, check the item, and express replacement.

Great in case anything happens to them thats why i bought this protection. Any spills anything protection covers a new set of them

Love this controller ! Super reliable and customizable.

Don't pass this up. Xbox controller was 6 months old (probably still under original warranty) and I started to have problems with the thumb sticks. Walked into Best Buy with my receipt and instantly had a return refund! No hassles at all and I highly recommend!!

I love shoppping with you guys thank you so much can’t wait to get my next orser

I can rest assure that my electronics from Best Buy will be covered by the Geek squad protection and services plan. I am a bargain shopper at heart, and Best Buy has a great price point and offer the security i need for my family's growing electronic needs. In-store or service calls, Geek squad got you covered!

Handled everything appropriately and conveniently.

So glad I got the plan, hoped I would never need it but when I did geek squad helped me every step of the way