Customer Ratings & Reviews

Is always good to have protection in case is need it! So far we have an amaizing experience using this item. Is a very convenient for our household since we have a busy life.

Have used their geek squad warranty dozens of times over the many years and only ever had one issue with it but it was resolved quickly and of little inconvenience to me. Would 100% recommend them to anyone looking to get their stuff setup or even just to get a warranty for it. Great people and great company!

This was the best gift ever I got this brand work very well and love it it’s one of the best

A warranty is almost a mo brainer for controllers due to the stick drift issues and it's nice to know if it should ever happen you'll be covered. Do yourself a favor and just get the warranty if yoire debating it. You know what they say, it's better to have insurance and not need it than to need it and not have it

Happy to have this service available to me, thanks

Always get my controllers from best buy and this color was very stunning. Get the geek squad protection always! They will replace your controller even if it's just for drift.

I had to buy 2 HyperX headsets before I before I bought these Astros and I could say it these definitely last longer.

Came here for my phone to get fixed geek squad was amazing. Only took about a day to fix and the devices back in my hands.

I was a little apprehensive on getting a PP but the fact that my controller is cover for 2 years including any accidental damages from Geek Squad is a must have for any PS5 controller

Best geeks I’ve ever met no better geek will you ever find

Need to have for kid and adult items things can always go wrong but with 2 year warrenty Best Buy is always helpful with a return or replacment

Necessary I always purchase. Product does not hold up under heavy use.

I usually purchase Best Buy's GSP for high ticket items or those that I feel will have a higher probability of breaking down either during the manufacturer's warranty period or beyond but within the coverage period of Best Buy's GSP. It has never disappointed me - coverage is great and it usually involves either an exact (or equivalent replacement) or store credit (or gift card) for the purchase price of the defective item. I highly recommend this!!!

Had a problem with my Xbox controller they replaced it no issues with the protection plan

The insurance plan is perfect for items over $100.

Definitely worth it on the controller like elite or any tbh

The Geek Squad member was very helpful. Great services. Help me with my purchased history and was very professional and quick.

Cant go wothout it. Needed for all my purchases at BestBuy.

hopefully I won't need this for a nice long while

I love my service here with geek squad and have recommended it to all my friends and colleagues!