Customer Ratings & Reviews

They always give the best service and make sure that they answer all your questions so they don't leave you with any doubts. They help you in a timely manner and always give 100% in solving any issues i may have or have had. I always recommend my friends to purchase geek squad for all electronics.

The geek squad warranty is one of the best warranties I’ve ever had coming from any store great please keep it up

Geeks can not say enough about there quality and warranties,excellent! Highly recommend getting geeks protection.

If something is wrong with your item they help you with everything you need.

Protection plans are always worth it with newer technology. Don’t skip out on it, you may regret it.

Protection for Nintendo JoyCons in 2022, stop functioning 3/2023. Returned under 2 year protection, received replacement pair, (saved $79.99). Purchased new plan for new set, paid what $24?? for protection, overall savings? $50 plus, yea I will keep up with this cycle until Nintendo resolves the drift issues, among other problems with the Joy Cons.

What I love about geese squad supporting protection is a simple factor of the simplicity behind going into any store having them pull up your account and they can assist you with whatever your needs are!

I am very happy with my experience with the squad they helped me receive the best pricing on repairs from all my devices.

My PS5 controller was drifting so I came by and replaced it. The staff was amazing as always and I got in and out with a new controller in less than 5 minutes.

Very good I was incredibly impressed with this product. Words can not describe the beauty and practicality. I love it!

I always purchase protection for my items. Whenever it no longer works, Best Buy does an awesome job of replacing it!

Always worth getting especially for electronic. If something happens you you can exchange for a new one thats if they still have it.

I recommend you get the protection plan because they male sure you get a replacement quick and easy

The wired setup ensures there’s no lag or battery concerns, which is a big plus. The cable is long enough for comfortable use, though I wish it had a detachable option for storage.

All the employees are incredibly talented and excel in their respective roles.

Great service and easy exchange. Always buy the insurance.

8yo's always breaking them or spilling something on them. This is one warranty that's worth it!

This is one of those things you buy hoping you never have to use. But when you do have to use it... oh my goodness are you so glad you did. Truly zero questions asked (besides the typical “what’s wrong with it” and such) and just gave me store credit to get same item or a different item of my choosing. I now buy their protection with all of my big purchases knowing that Best Buy has my back.

I really need the 400 and I am always happy with the service and support on all items

Never had to use it but I know that what they offer is great for returns when it comes to malfunctions or questions. Bought many accessories for my PC and I feel safe knowing I can always bring them in if anything goes wrong with them.