Customer Ratings & Reviews

The geek squad warranty is one of the best warranties I’ve ever had coming from any store great please keep it up

I am very happy with my experience with the squad they helped me receive the best pricing on repairs from all my devices.

Always get the warranty on products like controllers. I bought this on the PS5 controller and it will definitely save me because I play a lot and fully expect the "drift" issue to happen. Simple swap and good to go. Best Buy is very good about honoring these and rarely give you any grief. This is why I keep going to retail instead of getting electronics via online vendors, especially that rainforest one that sells the awful warranty from Square Trade.

Geeks can not say enough about there quality and warranties,excellent! Highly recommend getting geeks protection.

Necessary product does not hold up under heavy use for more then 6 months.

Great support with returns and makes the process efficient

Great service broke my controller and they replaced it no questions asked.

Good service overall there isn't much to say i had a great experience

Very good I was incredibly impressed with this product. Words can not describe the beauty and practicality. I love it!

I always purchase protection for my items. Whenever it no longer works, Best Buy does an awesome job of replacing it!

GREAT TO PURCHASE WITH ANYTHING YOU PURCHASE FROM BEST BUY

Noiceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

Protection plans are always worth it with newer technology. Don’t skip out on it, you may regret it.

I love my service here with geek squad and have recommended it to all my friends and colleagues!

Had a problem with my Xbox controller they replaced it no issues with the protection plan

great great what you should expect, should be the standard

Being able to get my controller replaced is amazing. PS5 controllers quickly get stick drift now days, this one doing so within a very short time frame. Was thankfully able to get another one with a smaller payment as opposed to having to pay full price.

You definitely want to get this for all your items purchased at Best Buy. The return policy is amazing but their geek squad is awesome and I’ve never had an issue. This comes very handy and they never give you a hard time and take care of your needs.

Ive had to call them before to get help with my laptop and they were super friendly and helped me no problem! They seemed happy to help and did not seem annoyed like most people do that come to help with anything.

I love the we something i purchase doesn't work. I can just get it repaired thru the insurance and its a very easy transitions