Customer Ratings & Reviews

Need to have for kid and adult items things can always go wrong but with 2 year warrenty Best Buy is always helpful with a return or replacment

It feels comfortable for long hours of gaming and the buttons are accessible. I love the color.

Geek squad service is always excellent and worth getting for devices that may require additional support if used a lot.

They have always replaced any items of mine for 100% of the value at which I bought the item at amazing service love these guys!

Definitely worth getting when purchasing any electronics. You never know what could happen. It could come straight out of the box damaged or something could happen down the line. Alway good to have a back up plan

Handled everything appropriately and conveniently.

This is the best thing ever hands down. I just love the fact that all my items are protected and will be replaced for a little fee. Xbox controllers mess up a lot, with this I get a next controller every time they break for $50. Gamers don’t miss the opportunity……

Awesome insurance super awesome store I love best buy

Geek squad has been amazing just a phone call away or walking the door in the right there to help you.

Warranty usually works well but havent had tonuse it yet to know for sure

We always purchase geek squad. Theyve always done a great job repairing or replacing anything under the warranty.

The agent help tremendously in setting up all devices and I've not had issues since

Geek squad helped with our broken Vr, Eva’s hassle free and fast! My son was static that he received a replacement

I think it’s wonderful how it blocks out all of the background noise

[Employee of bestbuy] Practically a no brainer for any electronic purchases.

Our tv’s picture went out and luckily we still had warranty. Setting up the appointment was quick and easy. The service technicians were friendly and arrived on time. Unfortunately, they weren’t able to fix our tv but offered a replacement for the same value. We were able to buy a new tv and just had to pay the difference on the upgrade. It was perfect!

Amazing coverage. I dont think twice to get coverage for anything that i buy.

This warranty is great if you buy electronics, specially controllers.

Any time that I have had an issue (and there hasn't been to many tbh) they have come through with flying colors. My items have been promptly fixed or replaced. Will always ad the warranty to my Best Buy purchases!

This has come in handy more times than i can count and it's always a hassle free interaction. As a person with social anxiety i no i never have to worry about getting my products replaced or repaired with this.