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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6608 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 6,608 reviews
  • Rated 5 out of 5 stars

    Geeks and freaks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the bestest like Nicki Minaj said but i just really want that giftcard.lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money at best buy for sure, no issues easy exchange.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just buy it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No regrets. This is a very good controller, and accessible. No complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So awesome to get the 2 year warranty plan, my controllers analog stick gave out let them know what was wrong and replaced it! Just had to buy the warranty again but worth it!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protected my gear

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Always protect the product never know what will happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly geek squad is the best. I get all my electronics from Best Buy and always get the warranty. Unmatched!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the customer service at the Brandon location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad protection on my headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was perfect for my headphones i got this just in case anything happened

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All buyers should seriously consider acquiring the extra insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have kids so I buy this for everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can hit it with a brick and they would replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD RULES!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad for the forever win! Never buy anything without it~ especially w kids!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for gaming controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never been a buyer of warranties. I did get it this time for my PS5 Dual Sense controller. My first started to drift after 7 months. I’m sure my new one well at some point within the 2 years if warranty coverage. Getting a new one for the $20 warranty price will be much better than another $70.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tah

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped me out quickly and were very kind as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the warranty and it comes in handy and use it a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 Year Accidental Is honestly so amazing. This allows me to go anytime to the store and get something fixed if needed and you can also extend it to make it longer if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garantía

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to know that my products have a very good guarantee, they have never failed me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad doing professional job, always good experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A lot of security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives me a lot of security when using my device and not being afraid of breaking it down or anything because I know that I will be able to repair it in an economical way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year warrentee

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year hassle free warentee you cant beat it. I have purchased this almost everytime i purchase something knowing i have no worries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that there are no questions asked and they just hand you a new one

    I would recommend this to a friend