Customer Ratings & Reviews

I've not used the service yet, but it's comforting to know they have my back in case it breaks.

Geek squat is the best. The fact that they have a division that guarantees this service baffles me.

Amazing services, haven’t had to use it yet, but I have full confidence that I could use it without issues if I ever needed it

They were able to identify an issue I was having with my phone for months in a matter of minutes!

Great insurance plan. Have had yet to use for the most recent products however, when used in the past very easy.

Great . Controller had stick drift just went in to the store paid 20 and got a new one

Best service warranty around. No hassle repair or replacement. You won't find any better.

great controller, have to replace due to left stick center drift issue after almost 2 years. thankfully best buy has a warranty you can buy for that.

I love their protection plans when ur item breaks u bring it in they look it up and u getba new one

Helpful staff at best buy helped me with my geek squad replacement. It was simple and and easy process. I would recommend getting this plan if your children use their devices often.

Was told about the benefits clearly and precisely how to use it.

Can't go wrong covering your purchases. Came in handy before.

Geek squad is always reliable and good. I always get this warranty and never have any issues

2 years of geeks at my disposal like my own personal tech minions?! Sign me up!

I always buy this for every single time only because it is hit and miss on my damaged items

I'm indifferent I've never done the protection plan and I've never needed to use it before but with how much vibration and feedback there are in the controller I figured it was worth getting.

We always get protection in our electronics, so great

100% worth every penny. Replaced with no questions asked.

I love that this is offered and I've def had to use my replacement for my son

The geek squad replacement is awesome I purchased some headphones for my son about six months before Christmas and they stop working so I returned the product and got something instead the process was extremely easy.