Customer Ratings & Reviews

I got the plan for my xbox series x controller and it’s been the best investment for it. I can replace the original purchase instead of buying a new one every time I have issues with zero hassel or questioning as to why I’m doing my claim. Love the service. Highly recommend it for any controller players.

I recently purchased an Xbox One controller, and I couldn't be happier with my decision. The controller fits comfortably in my hands, making long gaming sessions a breeze. The buttons are responsive and provide excellent feedback, enhancing my overall gaming experience. The build quality is solid, and it feels durable enough to withstand intense gameplay. Additionally, the wireless connectivity is seamless, with no noticeable lag. Overall, this controller has significantly improved my gaming experience, and I highly recommend it to any serious gamer!

Works as descibed love that it has lit keys and mouse speed is adjustable.

Awesome warranty! Best Buy honors it with almost no questions asked. They just need to know why you’re returning it but they aren’t going to deny your return. It has gotten more expensive over the years but it is still worth it for some items that are known to fail such as gaming headsets and controllers.

I've always had great experience with geek squad and Best buy service and one of the main reasons that I buy products here and not anywhere else!

havent used yet and hopefully wont need it. but good to know its there is product breaks down

Everything was great quality no complaints here really loved my experience

Always always get Geek Squad with whatever you buy from Best Buy especially if it something like a game console or something that can break easily. You can get that product replaced say if you rage quit or you accidentally drop the item you can get it replaced with little charge or even replaced for free

My son was very happy to be able to get this coverage for his stuff.And he really appreciates the option.

The protection plan was exactly as advertised. I brought my product back and they gave me a new one. No hassle.

Service was excellent, prompt and courteous.Unfortunately, the issue couldn’t be resolved so I received new item of comparable value.

I bought this for my dad for christmas. He loved it! Says its much better than his last gaming keyboard

Amazing work doc, it didn’t lag any more and we stopped drifting apart

Comfortable No issues, would buy again! Fits well on desk too

Good service to have incase your having problema with your electronics

Does its job had to make claims im the past usually works

Comfortable and really liked the color. Cant complain like the new design.

Great thing to have just in case of a bad day. love the service

This Geek Squad protection plan gave me total peace of mind. I’ve used it before for an accidental drop, and the process was quick and easy with no hassle. It’s absolutely worth it if you want to protect your investment from life’s unexpected accidents. Highly recommend for anyone buying tech.

good quality keyboard with responsive inputs and feel