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Customer reviews

Rating 4.8 out of 5 stars with 6554 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 6,554 reviews
  • Rated 5 out of 5 stars

    Geek squad for life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best in house service that one could ask for when shopping for repair services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the warranty on the items you think are valuable

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Worth the extra money.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it for certain items such as controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent when you have kids!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent when you have kids using it. I always apply this on my electronic purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent when you have kids!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent when you have kids using it. I always apply this on my electronic purchases.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great Item

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my item. Quick and easy purchase. Everyone is nice and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I buy a product from best buy I buy this warranty with it. If something is wrong with your product within the 2 yr time frame they replace it on spot which I love.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were understanding about the stick drift of my controller and replaced it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra protection is worth it if you can get it. really ease to take products back to the store and get repairs or replacements, or schedule an in home repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank goodness we purchased the warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy we purchase the warranty. came in handy when we had dropped the controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing coverage and would recommend on anything you buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Reason to buy from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Reason to buy from Best Buy. I never buy electronics without it. Easy, no hassle fix/replace. Especially great when you have children.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Reason to buy from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Reason to buy from Best Buy. I never buy electronics without it. Easy, no hassle fix/replace. Especially great when you have children.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always is there for any help with any purchased items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is great. Any questions they will answer and help you set up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Controller, Crazy Drift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my PS5, so I love this controller. However, the stick drift has made this my 4 replacement in almost 2 years. I have sense upgraded to the Edge controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    costly but in the end worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tbh its a little pricy for a warranty but with how fast controllers get drift or other problems now its worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service always good store for all electronic needs thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Plan is a No Brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the accidental plan when available. They just don’t build products like they used to and Best Buy makes it so easy to exchange when necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have peace of mind . I have never used it but good to have if I need

    I would recommend this to a friend