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Customer reviews

Rating 4.8 out of 5 stars with 6558 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 6,558 reviews
  • Rated 5 out of 5 stars

    Top Tier Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had to use previous geek squad protection plans before and they don’t disappoint. Best of the best when it comes to device coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues with returns or exchanges

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always works great! Customer service always has no issue with broken items! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always works well with me on exchanges or returns!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always works great! Customer service always has no issue with broken items! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always get you right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I make large purchases or small purchases from Best Buy it’s worth paying the insurance specially when it comes to electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad warranty totally recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t skimp on this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a peace of mind to have. Reasonably priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's broke take it in and they fix or replace no h

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's broke take it in and they fix or replace no h

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10 outta 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. No hassle. Quick service. Would get woth any tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad help me a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service, 5 min and my ps5 controllers are resolved, thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad protection is always worth the price. Always fixes any issue you have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the additional warranty on PlayStation 5 controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this protection for my note 20 ultra 5g. The protection covers the phone for pretty much everything except lost or stolen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Idk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad provides the best customer service so always get their protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super good warranty for these Xbox controllers that don’t live long!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection plan

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never had to use but I’ve seen it be used before, it’s reliable and good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There always there to help me replace or fix my items that are electronic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me to replace my device when it stopped working!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply the best bring your defective device in store and exchange it out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad gave me feedback

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly comfortable and great audio quality, would definitely buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always has your back!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great knowing i am always being covered! Know that they are always there!

    I would recommend this to a friend