Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6558 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 6,558 reviews
  • Rated 5 out of 5 stars

    Great protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This geek squad protection i feel is essential to any electronic that you buy at Best Buy cause they do replace or try to fix this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 would recommend purchasing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad replacement plans are THE BOMB!! They never ask too many questions and will make sure to get you a new product with hardly any issues. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got my controller pans left

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service , was greeted at the door and the transaction was smoove

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has a great warranty program. Everyone thinks they don’t need it until they do. Just buy it and save your worries for something else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has a great warranty program. Everyone thinks they don’t need it until they do. Just buy it and save your worries for something else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Ross protection Olán this has helped me save so much money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband bought it and has been very happy with this product. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the grantee with all my purchases. Always a pleasure that im able to get a replacement no hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is soo amazing especially with total tech. It’s work every penny if you’re into technology and need thing looked or fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad this was offered to me. This gives me peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the extended warranty for PS 5 controller just in case.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!! Connects easy. Looks great. Sounds great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best. I have no problem with them. They all offer the best customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best plan hands down they will replace any thing that is broken no questions asked they will even ship it to you for free if they don’t have it in stock

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy on heavy-used items

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My item is exchanged on even normal wear & tear, a must buy on items you use extensively and you know it doesn't last 2yrs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamming House Hold

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for gamming people in my house things happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra cash

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service. I highly recommend for any product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money, my son broke his headset and they gave me the purchase price towards an upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great doe the price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item would buy guy if ever needed would recomd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad protection.. replacement is easy

    I would recommend this to a friend