Customer Ratings & Reviews

I put the protection on all the products that I buy, it is the best decision that can be made and it saves a lot of money in the future.

This is one for the books. Nothing to complain. Overall, I'm happy with the product.

Excellent option to put guaranty in you items, i recommended.

Have not had to use it yet.....and hope I dont anytime soon.

I love using it better than the regular PS5 controller

Quick and clean work from the geek squad definitely would recommend

Makes breaking expensive Items a lot easier to return. Key to success if you have young children who like to break stuff.

Love geek squad! I add it to everything I get! Definitely recommend.

Had to utilize them on my sons switch already and they replaced the controllers without a problem, however, I had to wait in line for an hour to speak with a tech and then it took almost a week for his new controllers to arrive.

A must............................................

It’s something that is always needed even if the stuff never breaks or if i does u have the replacement plan love it

Great quality on this product. I never buy anything from Best buy without it

They helped my son for his new onctoller playstation 5 hes really happy

Definitely buy this product Best Buy backs up all their stuff with his replacement plans and it is never a hassle using it highly recommended

good protection in case my controller breaks or anything happens

I totally recommend this if you’re purchasing any new electronics. They are so professional and no question needed to get the service.

It’s a must anytime u purchase something. Our washer went out after the big Texas freeze. No problem repair man came out and fixed it

Amazing service when repairs are need on anything i purchase

They were very helpful and accommodating and very polite.

Havent had to use it yet (controller) and that is a good thing