Customer Ratings & Reviews

Handled all my questions and concerns about my controller quick and efficiently

invest to not regret later that you did not buy this just to try to save a dollar or two. It's a really good thing one day the unfortunate happens and you will regret it.

The warranty is worth every penny. I bought a pair of ear buds for my husband and just a month after, he dropped one and when he found it, it had been run over in the parking lot. The warranty replaced them with a brand new set.

Easy to add to cart, and automatic replacement of product

Have bought several electronics and with its warranty backing the product up. Any issues arised in the past the geek squad always knowledgeable and ready to help. Highly recommend this remote

Great service when needed when facing issues with my products

I didn't realize that I had actually bought it, until I went to exchange an XBox controller I had purchased months prior, and it ended up being a lifesaver, as I was able to replace the controller no problem, and repurchase the protection on the new device, for a lesser cost.

I love geek squad they are reliable and efficient they make sure to check double check and give suggestions

Love the controller by far the best one there is.!!

Worth every cent. Imagine something unfortunate happens to your product. Geek squad protection got you

geek squad is really good they do really good job

Came in handy a few times. The boys do good work for sure.

Great customer service! My service tech was diligent on fixing my washer issues the same day!

Good protection services. Would recommend for any purchases

Excellent service, and great value for my purchase. I purchased an extended warranty. I could not recommend this purchase more. For the price and the peace of mind.

Worth it! Children, freak accidents, and malfunction happens!

Has been very good and the lights work great. Not loud either

I will always recommend getting protection for any of your everyday use items

I absolutely recommend bestbuy for everyone I come across. They have awesome deals, even better Black Friday deals, and the smooth transactions and exchanges with warranty items is great. It’s nice to not have a big hassle everytime you need to exchange something. They are fast, friendly, knowledgeable and courteous. Definitely going to be a return customer.

Totally worth it. Accidents happen, and this plan gives you that cushion if something goes sideways. Geek Squad makes the replacement process smooth and fast. It’s especially great for pricey tech or gear that gets heavy use. You hope you won’t need it, but when you do—it’s a lifesaver.