Customer Ratings & Reviews

We bought the Turtle Beach Stealth 600 Xbox headset for my son. After two months, the mic quit. We invoked the Geek Squad plan. Four months later, headset number two gave up the ghost. We're now on headset number three, about two months in. Both headsets had microphone failure. The headphones themselves were flawless -- great for music and such, but if your friends can't hear you, what good are they. Thankfully I was able to get the headsets replaced quickly in store. Very happy!

Made my return so easy! Helped immediately when I walked over. I was in and out very quickly!

Comfortable easy to use. Plus love the color. Thats all folks.

Easy return/ exchange process. If they don't have the item you may have to wait for it to be shipped, but besides that you can get a store credit too.

Always a great choice. Get it and dont forget you have it

This was a Christmas gift for my coffee loving daughter who just got herself her own place to try and help her save money by skipping the every day expensive coffee shop cup of coffee

Love the geek squad! It makes everything easy to fix or replace no need to worry

The best thing you can buy when you shop electronics. Local stores so you just stop by have your defective product exchanged or completely refunded minus the protection plan of course. Electronics are an investment for your entertainment so protect your money. I have had two 75 inch TVS replaced at no cost but another service plan. The tvs have been newer and better models so to me it’s a win win.

The service that will save you time and money. You just go to the store and they tale care of you and your pc or console. In my case I have it for both. Get it with you console or pc. Is a excellent service!

The software operates efficiently and proved to be very useful when dealing with some electronic devices that required attention.

Geek Squad protection is like car insurance. Don't drive your expensive electronics without it. I used to spend $60 on a new controller every few months when my triggers or my joysticks stopped worked. A $20 Geek Squad protection plan changed that. Now when they break in a few months, I can count on Best Buy to swap it out with a working product, buy a new protection plan and keep it moving. For items that experience wear and tear, there's nothing better.

It super useful because before it expires I can just go get it replaced and get a new one and all I have to do is just pay for the 2 year warranty again which is better then buying the whole thing again

I don’t remember what this is for but BUY IT!!!!!!

These warranties have saved me more times than I can count.

The products have amazing quality but accidents can happen. I would totally recommend getting this product as it is a plus on your purchases. Nice and diligent staff.

Always great to have extra protection. Products eventually wear down and when the manufacturers warranty ends, geek squad will be there to help out or replace product.

They are definitely good at their job and always handle all my electronic needs!

we bought already and still working but the condition is now a days little old and we need to buy new one if we win this prize will be wow

Guys order my new set and got it next day. No fuss no headache

Wow people this is the BEST BUY of my life trust me is the best desition to ALLWAYS get the 2 year waranty. On all items with great value. Also for computers the geek scuat service is fenomenal.