Customer Ratings & Reviews

So glad I got the plan, hoped I would never need it but when I did geek squad helped me every step of the way

Best buy is so good with honoring the warrantys and very helpful

Protection for Nintendo JoyCons in 2022, stop functioning 3/2023. Returned under 2 year protection, received replacement pair, (saved $79.99). Purchased new plan for new set, paid what $24?? for protection, overall savings? $50 plus, yea I will keep up with this cycle until Nintendo resolves the drift issues, among other problems with the Joy Cons.

They have covered a warranty for my console for the last year and a half and it's been great, helped with ease of mind and the ability for me to feel confident in the safety of my console.

Love Geek squad! They get the job DONE! They're always happy to help and also provide and clear and concise understanding of what the issue is.

It the best way to buy a new things for entreteiment if you are using a lot or even if you get damage it best buy will take care of it

the workers at my best buy made it fast and easy to add the warranty

Definitely worth getting the warranty. The money you pay for it, will pay itself off for when the unthinkable happens. And it will happen.

Excellent work done by the geek squad, came in with a problem in my oc and they went above and beyond to help me with my issues, at first i was a little nervous but great professional services

Always able and willing to help with whatever is needed.

I love shoppping with you guys thank you so much can’t wait to get my next orser

Excellent attention fast service, check the item, and express replacement.

all tech should be protected, so i highly recommend this

Fixing to try them out just had a Xbox remote go out

always like to buy the 2 yr protection plans, just re-read what it covers due to the fact that not all damages are covered. if it doesn’t cover wear and tear just eat the cost of the product. but if it does they’ll work with what you have and help replace it.

Great customer service and great warranty price for my controller

I usually game a lot and it’s soo worth it getting warranty for gaming headphones because so many issues can happen within two years and it’s assuring to know I can get them replaced if any issues come.

They always give the best service and make sure that they answer all your questions so they don't leave you with any doubts. They help you in a timely manner and always give 100% in solving any issues i may have or have had. I always recommend my friends to purchase geek squad for all electronics.

A must have for any electronic over $100. Electronics will also malfunction, it's inevitable. So at least be smart about spending your money over and over. Be aware though, once claim is initiated, you lose your remaining coverage. Whatever expires first, the length of term or your first replacement. Still worth it though.

Was great service when I had my washer under warranty