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Customer reviews

Rating 4.8 out of 5 stars with 6538 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 6,538 reviews
  • Rated 5 out of 5 stars

    Perfect back up plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have for issues my future IT tech wife can't fix for me yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller ! Super reliable and customizable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection service for protection. Highly recoodmend for almost any product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excellent. My printer was broken early this year and I went to Best Buy to get it fixed. But instead the gave me a brand new printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This good service for low price!!!!! I use this series for Protection Elite 2

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with my PS5 controller. The controllers haven’t been as great with this system as previous PS systems and BB has decent warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Conveniently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handled everything appropriately and conveniently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service if anything happens to the product, fast and easy return process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Andy was knowledgable and great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andy was very patient and helpful with helping us choose the right laptop we need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program when you need it. Have easily replaced multiple controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always buy this for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy this for peace of mind, and Best Buy has consistently honored replacements or repairs when I've needed them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for the price no regrets at all. Everythings works as intended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad made it easy to return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricing is affordable easy and hassle free return would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LV Gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the replacement warranty on my Xbox elite controller as a necessity. The controller itself feels great and works really well. Unfortunately, they always seem to develop issues within the first year or less that makes them virtually unworkable. It’s sad, but I have replaced five of these already, and the extended warranty is an absolute necessity! Best Buy is great about replacing them, but it’s a problem that Microsoft should address!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are the best!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome insurance super awesome store I love best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still go to Best Buy for anything I need a no hassle warranty on. The replacement plan is something I've used many times. The policy just works. Furthermore, if the store doesn't have your item, the Best Buy representative will work with you to ensure you'll find a proper replacement - even if it's at another store location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best service to have for electronics and of course my PC and TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never knew bestbuy warranties were much better than GameStop and other locations. I will be getting my accessories from here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved me a bunch on xbox controllers this year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must for thinks like xbox accessories and monitors. Basically anything that has a short and or limited coverage warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful. Able to change out contoller when too much wear and tear for new

    I would recommend this to a friend