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Customer reviews

Rating 4.8 out of 5 stars with 6538 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 6,538 reviews
  • Rated 5 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been a good option. Have never had any issues with their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had to buy warranty to protect what I had spent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this warranty to cover my A 50 wireless head phone. I was so disgusted with the quality of Plastic headphones without replaceable parts. The last set I bought was a steel series that lasted a whole three weeks before becoming unusable. I returned them just under the wire and bought the A 50 to replace them. I hate extended warranties but I bought this as insurance. I’m 72 years old snd don’t abuse my headphones. They are used to play Xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money if you don’t want to run out buying more controllers full price!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s always good to switch colors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for the color to switch colors . The controller feels good on the hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely worth it. Eventually you’ll need to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment Expert Gamer Saves on replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So glad I added this warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad to have added the accidental coverage. It saved me $250 in this case. The controller it was tied to stopped responding to trigger fires fully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never leave the store without one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never leave the store without one, at least on more expensive stuff. We had three free tvs due to having one. First tv broke withing a few months, got it replaced free. Bought a plan with it. That tv had an issue within a few weeks, got another free tv...etc. Saved thousands!!!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Product protection

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product protection that covers accidental damage is necessary in my opinion for gaming. If it breaks, they will repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My product portion of the transaction was refunded when I brought my damaged or worn-out headphones to Best Buy. My son uses these headphones almost every day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turtle beach

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s wonderful how it blocks out all of the background noise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Insurance for Ease of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use it but I know that what they offer is great for returns when it comes to malfunctions or questions. Bought many accessories for my PC and I feel safe knowing I can always bring them in if anything goes wrong with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    headset warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time i have had an issue with my products at best buy my geek squad protecting has always been a live saver and they do what they promise. that is why i always continue to support best buy and their protection plans protecting my investments. thank you guys for giving me a piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good if your purchase many items from them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek protection is a great value for the saving of getting your broken items replaced. If you purchase alot of your items here then this is great for the extra money. But if you don't purchase more than 3 items that are of great value the probably best just getting the warranty on the side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great coverage to have!!! Mostly for 2 years and it covered and expensive control once it broke!!!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad Protection is always easy

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is perfect for anything, to know that my product is protected is comforting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection The Only Way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Protection is definitely a Must Have when it comes to anything Electronic and Best Buy has always treated me fairly when it comes to returning items, very fast, very easy, and if perhaps the item is no longer available they have a few different options you can do whether replace it for a different item or upgrade what you already have. The Geek Squad Protection is the only way to go when it comes to protecting your Best Buy Purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is great if you buy electronics, specially controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty usually works well but havent had tonuse it yet to know for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer 10 yrs running.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I've ever had any issues with any appliances I purchased from best Buy, the service always meets or exceeds my expectations.

    I would recommend this to a friend