Customer Ratings & Reviews

I was a little apprehensive on getting a PP but the fact that my controller is cover for 2 years including any accidental damages from Geek Squad is a must have for any PS5 controller

Always get the warranty on products like controllers. I bought this on the PS5 controller and it will definitely save me because I play a lot and fully expect the "drift" issue to happen. Simple swap and good to go. Best Buy is very good about honoring these and rarely give you any grief. This is why I keep going to retail instead of getting electronics via online vendors, especially that rainforest one that sells the awful warranty from Square Trade.

It feels comfortable for long hours of gaming and the buttons are accessible. I love the color.

Is always good to have protection in case is need it! So far we have an amaizing experience using this item. Is a very convenient for our household since we have a busy life.

Love that i can get my stuff completely replaced for a fair price.

What I love about geese squad supporting protection is a simple factor of the simplicity behind going into any store having them pull up your account and they can assist you with whatever your needs are!

Best Buy has the best service plans for their products, that’s why I shop here for all my electronics

Always get my controllers from best buy and this color was very stunning. Get the geek squad protection always! They will replace your controller even if it's just for drift.

Very good service. Efficient and effective. Excellent.

Amazing coverage. I dont think twice to get coverage for anything that i buy.

Love the Geek squard replacement service. I always purchase it when i get something from BestBuy. It saves money and time.

The agent help tremendously in setting up all devices and I've not had issues since

Geek squad protection plan? Does it get any better!?

Why doesn't this tell me what I am reviewing it just ahowed a picturebof aome black random shapes, which I didnt know what they represented

Worth the money , they will replace whatever is broken or fixed it

Always recommend so far they have stayed consistent on staying behind their warranty. Never have hidden fees and always honest and helpful

This is a great service if you like warranties this is a good thing to have.

Gives you a great piece of mind when using your purchased products. I added it to my xbox controller in case of stick drift.

Geek squad service is always excellent and worth getting for devices that may require additional support if used a lot.

Best thing to get and a good reason to buy from your local Best Buy and not online. Personally these plans have come in handy for portable game devices and controllers. But I also saw first hand how useful it’s to have one when a friend bought a tv and had to return it twice (!) for a broken screen. Normal warranty might be enough the first time if returned promptly but having a plan just... gets you a very different treatment and protection.