Customer Ratings & Reviews

Geek squad service is always excellent and worth getting for devices that may require additional support if used a lot.

Geek squad has been amazing just a phone call away or walking the door in the right there to help you.

Good product and does as it should was able to replace no problem

This is a great service if you like warranties this is a good thing to have

Great service that was provided to me with the geek squad!

The Squad and protection is top tier and mind easing! Be sure to get it!

This will forever be my go to. Love the protection and not having to worry

They have always replaced any items of mine for 100% of the value at which I bought the item at amazing service love these guys!

This is smart. I got a PS5 in Nov, by January i already had controller drift. PS was/is being a dick about covering the warranty and fixing it so i bought a new one, and got the Geek Squad protection. Anything goes wrong in 2 yrs, brand new controller. Considering it only took 3 months for the original to go bad, I foresee myself using this one!

My PS5 controller was drifting so I came by and replaced it. The staff was amazing as always and I got in and out with a new controller in less than 5 minutes.

We always purchase geek squad. Theyve always done a great job repairing or replacing anything under the warranty.

Very good for small items quick and easy and the help you quickly

Helped get everything up and ready to go for me with no trouble

Need to have for kid and adult items things can always go wrong but with 2 year warrenty Best Buy is always helpful with a return or replacment

5 out of 5 and i haven't even used all the features

I had to return this item but the geek squad made it effortless. Thank guys. Keep up the good work.

Geek squad helped with our broken Vr, Eva’s hassle free and fast! My son was static that he received a replacement

Being able to get my controller replaced is amazing. PS5 controllers quickly get stick drift now days, this one doing so within a very short time frame. Was thankfully able to get another one with a smaller payment as opposed to having to pay full price.

Always buy the Geek Squad Service. They are pros. They are very helpful.

You definitely want to get this for all your items purchased at Best Buy. The return policy is amazing but their geek squad is awesome and I’ve never had an issue. This comes very handy and they never give you a hard time and take care of your needs.