Customer Ratings & Reviews

Literally saved me 80$, just got a new controller and it was damaged while moving. Smart coverage! For 20$ get a new 80$ controller

Best Buy always offers the best warranties. I’m a happy customer

Always helpful and quick with whatever I need when I’m looking for help

They truly help you with any questions or products that you are having problems with.

The agent was so great with helping me make the best decision and purchasing my devices

Worth the money. They were also very helpful when i had issues

I love geek squad it puts my mind at ease when having any issues with my tech

This is worth the money if your devices are highly used. I’m glad we purchased.

One of the best value items I routinely purchase especially when buying items made in China!!! Every single China made technological item I have purchased the past 3 years has failed to last more than 12 months.

Warranty is worth it.always protect your tech. You never know what can happen

That controller is so cute, but I will buy more and more

Definitely worth the money to buy the 2year no questions asked replacement!

Great to have incase of accidental damage or out of factory warranty

Good price bought it for my son for Christmas. Can’t wait to give it to him.

Xbox controllers just don’t last! From normal wear and tear I always have issues within 2 years of purchasing a controller, so having the geek squad protection is a must!

All the employees are incredibly talented and excel in their respective roles.

This is an easy decision. If you make an expensive purchase, get the protection. I’ve done it for years and four years down the road when that expensive TV starts to flicker and give you problems, they just (most of the time) replace it. I had issues with Best Buy in the Past but never with the Geek Squad protection.

This is very helpful for unforseen circumstances, and has been a very good deal.

Geek squad has always done right by me! If they can’t have it fixed quickly, whatever it may be, they’ll just replace it. Very hassle free process. Love geek squad.

This option has come in clutch for multiple items I mainly use it for gaming controllers though they always get stick drift and this lets me return for a brand new one and I renew for $20