Customer Ratings & Reviews

Great headset but it's very difficult to control the volume of the game chat and the voice of teammates. It's always too loud or too low never a perfect pitch. Also I game for long hours and found l=myself getting ear fatigue after 3-4 hours of play. I had the steel series 9x and the circular ear circumference was the best i've experienced. I've downgraded to the A40s for the mix amp but i think im going to go to the best version of artics at this point.

the squad repaired my laptop with no problem didn't have to buy a new one and didn't lose any of my data.

Love this feature can easily replace my controller with no issues and pay $50 to get the new warranty

I get this warranty on all my controllers... if they do working and they usually do before the warranty expires just bring it back.. easy exchange

Great customer service. Very helpful when I had to replace a PS5 controller

Good oportunity to insurance your equipements. I have not used it so far, but its cost benefit seems excellent to me.

I dont normally purchase the additional warranty however with the product we purchased (switch remote) this will get a lot of use and I love the idea behind if anything goes wrong I can bring it in.

Went with my controllers I bought. If anything happens within 2 years, they replace the controller or give a gift card of initial value if the product is not available. Would recommend.

Great deal for a replacement. Controllers are very expensive and would highly recommend this offer.

The agents replaced my old controller when it was damaged by water, covered the entire new controller with another 2 years of geek squad added on!

this service is amazing, i was hesitant with my first purchase but now i get it with almost all my equipment, it has saved me sooo many times alread

The best thing a buyer can do is to insure their own purchase and this is why the beat buy guarantee is the best. you can get an immediate replacement of a product and so you can have your purchase always working

Google you're all going down there now they all the whole town got to go go go the Big Ten Championship are how good is Northwestern beef is with Pat Fitzgerald at the job they did against him where he never was really in rhythm is 12 + 27

It’s better than having no warranty it is pricy but I would rather have no warranty

I'm so glad i buy the extended warranties. It's way better than freaking with the manufacturer. Best buy geek squad and customer service make it so simple to exchange it repair the products without hassle.

Great remote!! My son loves it and they are sturdy. He's dropped it numerous times and it's still working smoothly.

I will always pay a little extra cash for insurance on almost any item I buy from best buy. It's so easy to make a claim if a device is broken.

It's very very very very very very very very good.

The controller broke in 4 months and I didnt wan't another that would do the same thing, so they gave me in store credit.

This plan that the consumer can purchase to protect their product is wonderful. We have used it several times and everytime there is never any questions asked they just replace them and we purchase the new ones and walk out the door happy.