Customer Ratings & Reviews

Best option you can invest for, option to replace faulty devices with new one is the best!

Geek Squad service is much more economical than the annual support plan. It always includes a multi-year option which pays in the long run.

Always good to get the warranty on your products you never know what mistakes the manufacturer can make

i love the service for controllers and if u play hard you know your controllers will have issues especially if you play any NHL games with it that game is hard on controllers

Excellent service great product everything was awesome from them.

I’ve been shopping at Best Buy for years and I always recommend the warranty

No matter what I buy I like it to be covered. It’s simple to just make a claim and get a new item or a gift card in case of any damage and don’t even need a receipt

I always get warranties for electronics and big items, especially because it doesn't cost very much more. Always good to have piece of mind if something decides to break or so working. Haven't used it yet though.

I like this protection if anything is wrong with the product, I could change it

Used this in my sons laptop for college. Unfortunately he got a laptop that had a small defect, the geeks worked with us and on the second return gave us a new one.

I love the geek squad service I have had protection on my headset for a couple years now and anytime there’s a problem I can take it back and get a new one no extra charge. I would recommend getting this if you buy an expensive item

I always get the protection plans because something will always go wrong along the way. I like having the ease of mind knowing my valuable electronics are protected

Wants me to do this again and I like Best Buy points... Worth the money every time since they just give you store credit rather than jumping you through hoops and having to send your item off for 2 months to someone.

Worth it just for the peace of mind. Can’t beat having some insurance against kids and myself.

[Employee of bestbuy] Good stuff I can replace my bad controller with a good one

Bestbuy is hands down the best when it comes to protection plans

I appreciate the two-year warranty option. These headsets are expensive and can easily malfunction.

Great service to have on your devices. I've had to use this twice (for 2 separate devices) & the process of getting my items replaced was quick & easy. Well worth it & definitely better than having to outright buy another device.

Best buys protection plans are always great. Theyre literally the only store i’ll ever buy them from just because of how easy they are to use and how much they cover.

Easy to get xbox controllers replaced within the warranty period if the purchase is linked to your best buy account