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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6460 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 6,460 reviews
  • Rated 5 out of 5 stars

    Glad to have this protection in place

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel better knowing i have this protection on something that costs quite a bit to replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more reviews just send me the cash lol

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think there’s like my tenth review I have some anymore Best Buy so much stuff I ❤️ Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Definitely should get this. Was able to get a new controller when it started to drift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love Best Buy's Geek Squad Protection Plan. I never have a hassle when needing to return something. I don't even have to have the receipt. They just look-up my phone number and find everything they need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad service I have had protection on my headset for a couple years now and anytime there’s a problem I can take it back and get a new one no extra charge. I would recommend getting this if you buy an expensive item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always a great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to purchase geek squad protection for all my big purchase at best buy and they have not failed me. and it gives me peace of mind knowing my items will be fixed or replaced if anything were to happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    its a must buy for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to purchase geek squad protection for all my big purchase at best buy and they have not failed me. and it gives me peace of mind knowing my items will be fixed or replaced if anything were to happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to have on your devices. I've had to use this twice (for 2 separate devices) & the process of getting my items replaced was quick & easy. Well worth it & definitely better than having to outright buy another device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always comes in handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Geek Squad. So helpful in addressing issues that come up quickly and effectively

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this protection plan for a peace of mind! Highly recommended, great to have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this headset. Sounds great, comfortable, multi device connection, great battery life, easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you a gamer then these are for you! They are comfortable and very clear sounding.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for high price electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad policy is great and if repairs cant happen they will give you the purchased value of your item to put towards a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that there is actually a 2 year Geek Squad service.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stuff I can replace my bad controller with a good one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox one controller geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing services, haven’t had to use it yet, but I have full confidence that I could use it without issues if I ever needed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    W protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this geek squad protection this means I don’t have to buy a whole new controller i can just pay 20 dollars or get my money back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for certain products!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad replacement is definitely worth it for certain products. It is quick and easy to utilize.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love This plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan is one of the best decisions you can make for 15 bucks. It lasts 2 years and it covers the item purchased for equal or lesser value. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are a really good organization, it is 100% worth your money, they will get you right everytime

    I would recommend this to a friend