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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6387 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 6,387 reviews
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 year protection really saved me from buying another controller full priced. Better to have it and not need it and need and not have it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad fixed my computer !

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad agents are patient and they work with you on whatever issues you are having will always recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatly Recommend!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally haven't NEEDED to use their service yet but im glad that there is an option to certify for such thing and for such a small price as well. The safety and health of any device in insured.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the Geek Squad protection! I love them if there is any problem I can bring the item in and get it taken care of without a hassle!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is better than Stick Drift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty allowed me to trade my launch Playstation 5 controller for a Nova Pink Playstation 5 controller, while paying the difference. Worth every penny for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage for a great price.......haven't needed to use but glad i got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service is alway fast, efficient, and friendly. Makes me want to come back agian for all my electronic needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy this protection. Specially, for the kids gaming controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Staff were helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. I had to replace an elliptical and the process was easy and staff were helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always use protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong protecting your high end electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is always grateful to have a back up plan and protection plans is the best way to go

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Works great

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loves it. Especially since she has braces. Easy for her to flaws with the water flaws.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I figured since its an electronic device why not get the 2 year protection plan so if it breaks or acts up I can exchange it whenever I need a new one..

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Destroyed my xbox one controller and they replaced it no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, lightweight, buttons instead of back paddles. Definitely worth the upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free state of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always recommended this for anyone that has kids, visitors or visitors with kids because accidents do happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need it for any issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to get it. As controllers now a days been pretty crappy made. Thumb sticks get loose and worn. Start to drift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm covered!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally like the geek squad protection plans. I don't have to use many. But nice to have when something goes wrong. Then don't have to worry about it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Part of the cost!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son's 3rd XBox "Elite" controller. The other two stopped working making the $60 protection plan not only necessary but also basically part of the "cost" of the controller. Hopefully, the 3rd time's the charm!?! When an item is still under warranty, you shouldn't have to buy a new protection plan when the item is replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice to have this since the controller I bought it for gets stuck drift often

    I would recommend this to a friend