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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6387 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 6,387 reviews
  • Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice to have this since the controller I bought it for gets stuck drift often

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must-have for teens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for all my teen's products and it has been a lifesaver!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad saved me from worrying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy it is when buying protection services for my devices. Definitely the best services from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this product yet, but it has worked great in the past

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get a replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a replacement plan is always great. The Geek Squad people have always been great if I have had an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gret Pece of Mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I don't have to use it, but I use my xbox controller so much, it might come in handy. Great peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad services are the best. They have not failed me yet. They are very knowledgeable of the products and they have great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't take the chance of finding out you purchased a lemon. Puts the mind at ease knowing I have 2 years to use them to their full potential.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the monies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Astro A50 stopped working, took them back and traded for the SteelSeries Arctic Pro

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it for my controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cheap warranty and I know they got my back if anything were to happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having this coverage. We always get this..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have now had to use my Geek Squad Warranty twice. There was no hassle and has save me close to a $1,000. I highly recommend getting a warranty on electronics that you use daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must have this. It is worth it. I don’t have to worry to go out and buy another headphone when it broke for my son. They will get you a new one when you have a protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power A Fusion Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy service and easy transaction, item was broken and applied coverage from extended repair insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protections

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically gets you a 2 year return policy - definitely recommend on all products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good no hassle options that I have used multiple times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my Xbox controller. Great experience. Definitely comes in handy. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Having so much fun with my control and absolutely love the color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love and appreciate the Geek Squad and the coverage from the plan, have used it a time or two and is totally worth the hassle free experience of swapping out your items if need be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Replacement plan is 90% of the reason I shop at Best Buy. I’ve used it many times to get my money back for broken or worn out electronics.

    I would recommend this to a friend