Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6388 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 6,388 reviews
  • Rated 5 out of 5 stars

    Amazing deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Replacement plan is 90% of the reason I shop at Best Buy. I’ve used it many times to get my money back for broken or worn out electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart thinking

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was quick and easy and it do com in handy because never know what will happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best around

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my warranty and I always get it as Best Buy has eas no hassle warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty you can buy hands down they take care of the product no matter what happens great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love LOVE geek squad warranties they are so combiner and hassle free when it comes to repairs and replacements!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty at Best Buy is the best your gonna find they don’t hesitate to exchange the product if you buy the warranty they don’t even ask what happened to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is the best bang for your bucks. I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You won't regret purchasing the 2 year protection. If something happens to your purchase, geek squad will make the repairs for free or replace the product by issuing a gift card with the value of the item on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Warranties

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best extended warranties around. They are fair about replacing your item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worlds best warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Preferred this over any other warranty company anywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for a controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely something that's worth the price, especially for a controller because their batteries die.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Elite Controller 2

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item came fully functional with no joystick or button issues. Was missing the box but for the savings and quality it was worth the purchase so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is worth the price of the cost get a brand new one if yours stops working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product that is built to last and gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart choice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Depending on the item, geek squad protection could save you a lot of cash. My son's over the ear gaming head set stopped working in one ear, we received a better model at no cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection plan! Seems sketchy but you’ll thank yourself if anything happens to your deivce.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    niceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super helpful and knowledgeable!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are always incredibly headstrong about ensuring that not only my questions are answered, but also that I understand the answers given. Keep up the good work, Geek Squads of Lady Lake and Ocala!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his sets that I bought him he plays it everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just replaced a headset for kiddo and love that he was able to find a working headset.

    I would recommend this to a friend