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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6392 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 6,392 reviews
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful, easy to set up, and i use it almost every day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT CUSTOMER SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE ARE ALWAYS VERY HAPPY WITH THE GEEK SQUAD EXTENDED COVERAGE, WHENEVER WE HAVE HAD A PROBLEM WITH A COVERED COMPONENT, THEY HAVE ALWAYS STOOD BEHIND THEIR PRODUCT AND HAVE MADE IT EASY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five star protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this protection plan for my PS5 controller just in case I accidentally damage it. I really do recommend it For the PS5 controllers because there’s reports saying that they’re starting to drift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love best buy geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped us so fast and easily it was in and out we had a new controller and 2 more years protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nothing fancy but works great for what kids wanted ot for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You must always add the protection for devices any issue you bring back in and out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the geek squad with everything I buy from best buy. This is a great value although I always price match and the employees always mess this up so then I pay double for the price of protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Best Buy product protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase since my product crapped out a week before this warranty program was going to end

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully this will come in handy. But don't know to much about this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always yes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always suggest the warranty, better to be safe than sorry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a lifesaver!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that Best Buy offers warranties for their products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replace controller if broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to have on my Xbox controller because there is always times when it will break after a lot of use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to have protection on any valuable item you buy, at the end you’re going to be happy and relieved when something bad happens because they will fix it or replace it for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have Service PKG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy service Is a must have for any one who lives close to a Best Buy, with our computers, home theatre's & cars this pays for itself each year. We used Geek Squad all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it you won’t regret it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth it Best Buy is really good with any of the warranties the provide

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller I had so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good controller durable and sustainable it is has a good feeling to get a grip of

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection plan it covers the product in case something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly these are better than most headphone, there super clear, bass and game sounds are vivid

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    definitely recommend buying this warranty if you buy a controller. 90% of the time the controller will get stick drift if you game a lot.

    I would recommend this to a friend