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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6400 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 6,400 reviews
  • Rated 5 out of 5 stars

    Warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have for piece of mind on the rare occasion I have something faulty or break geek squad is always hassle free on repairs and replacements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad repair or replace it free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Important to have warranty coverage if equipment’s not working properly or not work at all! Replacement free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for if your purchase needs to be serviced, depending on the problem they will attempt to fix it in store or ship it out to get fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek team is always amazing and beyond helpful to sure the issue is resolved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidents Happen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet but the service as advertised sounds amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy warranty

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything i buy i have to put warranty on it because you just never know what can happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always have the Geek Squad Protection with Best Buy. This service is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller swap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer support employee help me with entering I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad works so fast !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is literally so helpful they are quick and efficient

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Play safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good protection for people who is playing very aggressively.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team definitely recommend awesome to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy peasy project

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son mounted it himself was very easy and simple to install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yesirr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best head set ever would refer anybody to get it really!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan. It is definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this, they stand by their products!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this warranty, Best Buy stands by their products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Might as well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it… seeing as how most controllers I’ve had tend to breakdown by about 2 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get warranty with electronics. My son loves his games so warranty is a must for us. Definitely a huge help! They are quick and easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the warranty. I put it on everything i buy great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. Had an issie with a controller. It was replaced no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the service offered and coverage extend

    I would recommend this to a friend