Customer Ratings & Reviews

They helped me with my problem with ease. Thank you

The agent helped me troubleshoot to figure out what the issue was.

Never thought I would use this, but I love it! Used it for a large a/c unit install. Quick pop in visit for a iPhone issue. Laptop clean i Up. Worth the money

Worth getting for regularly/ frequently used items.

Great service everytime I come to Best Buy. Love Best Buy.

Geek Squad is so dope. They talk everything and anything about your product and it’s protected and they’ll set up everything and break it down for you so there’s no surprises!

When you purchase electronics not only is the component important but the protection plan is as well

What can i say that has not already been said this controller is awesome

$20 bucks toward a new remote is totally a worthwhile investment when having kids! Play with stick fingers, throw It or drop It in toilet either way geek squad will replace It.

No question asked malfunctioning product brought in for replacement or money back your choice who can argue with that awesome

These plans are the best because it covers you from yourself. Just go to a store when you start to have problems, get an exchange or store credit to replace it with another unit.

I always buy these. Protect your products don’t rely on the manufactured to take care of your needs especially in a proper amount of time.

I always purchase the replacement warranty. You never know, accidents happen and its always comforting to know your purchase is protected.

The insurance is always worth getting here at Best buy

Geek squad is amazing I was happy when they fix my headset

I bought it just in case, but didnt need it so far.

I bought this because I had a remote for my switch to stop working and just in cases we had more issues I would be covered. The first remote stopped working after the first month.

Best investment for long term use on any equipment purchased.

Who doesn't need extra insurance??? I don't need it... but someone must buy this stuff

The main reason I shop at BB is because of the warranty. They may not all be of help (employees) but this grants you a secure spot for when something doesn’t go as planned.