Customer Ratings & Reviews

hopefully I won't need this for a nice long while

Never had to use it but I know that what they offer is great for returns when it comes to malfunctions or questions. Bought many accessories for my PC and I feel safe knowing I can always bring them in if anything goes wrong with them.

I recommend you get the protection plan because they male sure you get a replacement quick and easy

The wired setup ensures there’s no lag or battery concerns, which is a big plus. The cable is long enough for comfortable use, though I wish it had a detachable option for storage.

8yo's always breaking them or spilling something on them. This is one warranty that's worth it!

I really need the 400 and I am always happy with the service and support on all items

A must have for any electronic over $100. Electronics will also malfunction, it's inevitable. So at least be smart about spending your money over and over. Be aware though, once claim is initiated, you lose your remaining coverage. Whatever expires first, the length of term or your first replacement. Still worth it though.

I still go to Best Buy for anything I need a no hassle warranty on. The replacement plan is something I've used many times. The policy just works. Furthermore, if the store doesn't have your item, the Best Buy representative will work with you to ensure you'll find a proper replacement - even if it's at another store location.

Great service and easy exchange. Always buy the insurance.

I love the we something i purchase doesn't work. I can just get it repaired thru the insurance and its a very easy transitions

Accidents happen and when they do who ya gunna call….if the answer isn’t the geek squad you’re wrong! They won’t let you down!!!

Never leave the store without one, at least on more expensive stuff. We had three free tvs due to having one. First tv broke withing a few months, got it replaced free. Bought a plan with it. That tv had an issue within a few weeks, got another free tv...etc. Saved thousands!!!

Super good headset really recommend by far better than the Astros the Astros always have problems

I dont get the Geeks for all my products, but when i do, it's worked out very well!

Showed Me The Best Controller To Purchase For The Value

All the employees are incredibly talented and excel in their respective roles.

Every time i have had an issue with my products at best buy my geek squad protecting has always been a live saver and they do what they promise. that is why i always continue to support best buy and their protection plans protecting my investments. thank you guys for giving me a piece of mind.

Really solid deal, especially if you're hesitant on a referb/open box item.

The store associate was very helpful and made it easy to replace my broken controller with a new one.

The geek protection is a great value for the saving of getting your broken items replaced. If you purchase alot of your items here then this is great for the extra money. But if you don't purchase more than 3 items that are of great value the probably best just getting the warranty on the side.