Customer Ratings & Reviews

Definitely recommended it's come in handy having the warranty.

I dont normally purchase the additional warranty however with the product we purchased (switch remote) this will get a lot of use and I love the idea behind if anything goes wrong I can bring it in.

So far so good. Hopefully I will not need it in the future.

this always helps whenever i get controller drift or any issue with a controller

Haven’t had to use it which is a good sign. Nice to have as a backup options

No matter what product i buy at best buy i always get the geek squad protection plan. If its available at any product, i will always get it for a peace of mind.

I'm so glad i buy the extended warranties. It's way better than freaking with the manufacturer. Best buy geek squad and customer service make it so simple to exchange it repair the products without hassle.

Excellent service and no problems with it, overall experience perfect

Great headset but it's very difficult to control the volume of the game chat and the voice of teammates. It's always too loud or too low never a perfect pitch. Also I game for long hours and found l=myself getting ear fatigue after 3-4 hours of play. I had the steel series 9x and the circular ear circumference was the best i've experienced. I've downgraded to the A40s for the mix amp but i think im going to go to the best version of artics at this point.

The best thing a buyer can do is to insure their own purchase and this is why the beat buy guarantee is the best. you can get an immediate replacement of a product and so you can have your purchase always working

Amazing customer service.Great warranty can return for a full brand new one.

Geek Squad service is much more economical than the annual support plan. It always includes a multi-year option which pays in the long run.

I would gladly recommend geek squad as they are so amazing and very helpful.

Easy to get xbox controllers replaced within the warranty period if the purchase is linked to your best buy account

always the best people around, if you want a quality warranty or thr job done, call geek Squad.

Great help when it comes to my husband who goes through controllers frequently

They took care of my replacement since my headset broke and were really chill.

Its good to know i have assurance that if something goes wrong with the electronic equipment i am protected.

Replace my remote control, fast and easy worth every penny.

This is a great buy, all you got to do is bring back the damaged insured device and you’ll get a new one right away.