Customer Ratings & Reviews

We will see how it goes for me. You buy these things hoping not to use it but nice to know it is there. I bought it because it gave an extra year of warranty over the manufactures. Personally I believe when you purchase warranties they should be after the manufacturer’s Warranty period ends. Meaning if they give you a one year plan and you buy a 2 year extended plan then coverage should be for three years. That way it would be a better deal for the cost

I love that this is offered and I've def had to use my replacement for my son

Getting total tech is the best solution for every case in your home from mounting tv, to surround sound and pc also total tech helps you ..

best warranty out there, it not only covers everything, it's easy!! bring your item to the store and let them do the rest!

2 years of geeks at my disposal like my own personal tech minions?! Sign me up!

We always buy the buy the extended warranty on Electronics and appliances. It has proven to be a lifesaver after the regular warranty expires!

This is a very good value, especially since Playstation was having an issue with drift on the original PS5 controllers. Mine went in for repair after only 4 months. This allows replacement at store immediately for any reason for 2 Years.

When buying expensive laptops, headsets, OLED screens, paying for the insurance cannot be beat the insurance. Never ever have I had a problem using Best Buy's insurance. They make it easy and painless.

Always get the protection plan well worth it! You won’t be disappointed with their customer service

Having this plan is needed when you’re dealing with an 8 yr old. All it takes is one accident and the items I purchased are toast…lol. Money well spent for peace of mind.

Highly recommend if your a gamer that replaced there controller very often

I knew my Elite series 2 Xbox controller would malfunction within 2 years given Microsoft's track record. I went to replace or repair the controller but it was discontinued already. Geek squad refunded the controller no hassle no problem

I dont normally purchase the additional warranty however with the product we purchased (switch remote) this will get a lot of use and I love the idea behind if anything goes wrong I can bring it in.

The Geek Squad is par to NONE! They are always professional and very helpful.

No matter what I buy I like it to be covered. It’s simple to just make a claim and get a new item or a gift card in case of any damage and don’t even need a receipt

Love the insurance it never a hassle great customer service. I always like to purchase my insurance with Best Buy for all of my electronics.

Great . Controller had stick drift just went in to the store paid 20 and got a new one

Satisfied with my purchase. Always happy to add this to my cart eith every major purchase

I highly recommend Geek Squad protection and accident insurance I have had to replace items several times very work the money

Every time I make a major purchase I purchase the extended warranty. It has saved me a ton of money!