Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 6568 reviews
(6,568 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
No worries here
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can rest easy knowing that if anything happens, I'm covered.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind with PS5 controller purchase.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The peace of mind for my purchase of a wireless PS5 controller is great!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad saved me from worrying
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love how easy it is when buying protection services for my devices. Definitely the best services from Best Buy!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Replaced my device immediately!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding!!! Spend all my money here when it comes to tech.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Additional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Walked in with old not working controller and received store credit with warranty
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Ps5
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the idea of a replacement for geek squad in case my controller breaks!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Replacement Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely LOVE Best Buy's Replacement Service. I don't have to keep up with receipts! I just go in with my phone number and they take care of everything!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Judy. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!
Rated 5 out of 5 stars
Protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always great to purchase a protection plan cause you never know what will happen
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
geek squad member
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the representative ensured i received valuable knowledge about the best buy geek squad program and i was excited to join and have my devices protected!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Smoothies
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great in the kitchen for smoothies , cooking , all kinds of things .. perfect tool and saves time
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection plan on Nintendo Switch joycons
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the protection plan on Nintendo Switch joycons. So far I haven't had to use the plan, but I have used the Geek Squad plan for another item years ago and they took care of me with no issues.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
PlayStation controller replaced quick!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great! Bought with PlayStation controllers and had to replace due to wear and tear. They were replaced, no questions asked, without a receipt, but by looking up proof of purchase with my phone number!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
PlayStation controller replaced quick!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great! Bought with PlayStation controllers and had to replace due to wear and tear. They were replaced, no questions asked, without a receipt, but by looking up proof of purchase with my phone number!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek it up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never thought of getting insurance for my electronics but good thing I did,..,
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
geek squad insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.geeksquad insurance be clutch always comes in hand when ur devices messes ip
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GREAT CUSTOMER SERVICE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WE ARE ALWAYS VERY HAPPY WITH THE GEEK SQUAD EXTENDED COVERAGE, WHENEVER WE HAVE HAD A PROBLEM WITH A COVERED COMPONENT, THEY HAVE ALWAYS STOOD BEHIND THEIR PRODUCT AND HAVE MADE IT EASY.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Will always add
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will ALWAYS protect my devices with the geek squad protection plan! it is a must have for all purchases. It has saved me so much over the years when a product stops working! It is 100% recommended!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always comes in handy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This protection plan always comes in handy as some of the Sony items have been messing up lately.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s always good to have protection on any valuable item you buy, at the end you’re going to be happy and relieved when something bad happens because they will fix it or replace it for you.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always get a replacement plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having a replacement plan is always great. The Geek Squad people have always been great if I have had an issue.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
