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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6568 reviews

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 6,568 reviews
  • Rated 5 out of 5 stars

    No worries here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can rest easy knowing that if anything happens, I'm covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind with PS5 controller purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The peace of mind for my purchase of a wireless PS5 controller is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad saved me from worrying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy it is when buying protection services for my devices. Definitely the best services from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my device immediately!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding!!! Spend all my money here when it comes to tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Additional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Walked in with old not working controller and received store credit with warranty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the idea of a replacement for geek squad in case my controller breaks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Replacement Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE Best Buy's Replacement Service. I don't have to keep up with receipts! I just go in with my phone number and they take care of everything!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Judy. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to purchase a protection plan cause you never know what will happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the representative ensured i received valuable knowledge about the best buy geek squad program and i was excited to join and have my devices protected!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smoothies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great in the kitchen for smoothies , cooking , all kinds of things .. perfect tool and saves time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan on Nintendo Switch joycons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the protection plan on Nintendo Switch joycons. So far I haven't had to use the plan, but I have used the Geek Squad plan for another item years ago and they took care of me with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation controller replaced quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Bought with PlayStation controllers and had to replace due to wear and tear. They were replaced, no questions asked, without a receipt, but by looking up proof of purchase with my phone number!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation controller replaced quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Bought with PlayStation controllers and had to replace due to wear and tear. They were replaced, no questions asked, without a receipt, but by looking up proof of purchase with my phone number!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek it up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought of getting insurance for my electronics but good thing I did,..,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geeksquad insurance be clutch always comes in hand when ur devices messes ip

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT CUSTOMER SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE ARE ALWAYS VERY HAPPY WITH THE GEEK SQUAD EXTENDED COVERAGE, WHENEVER WE HAVE HAD A PROBLEM WITH A COVERED COMPONENT, THEY HAVE ALWAYS STOOD BEHIND THEIR PRODUCT AND HAVE MADE IT EASY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will always add

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will ALWAYS protect my devices with the geek squad protection plan! it is a must have for all purchases. It has saved me so much over the years when a product stops working! It is 100% recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always comes in handy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan always comes in handy as some of the Sony items have been messing up lately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to have protection on any valuable item you buy, at the end you’re going to be happy and relieved when something bad happens because they will fix it or replace it for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get a replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a replacement plan is always great. The Geek Squad people have always been great if I have had an issue.

    I would recommend this to a friend