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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6570 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 6,570 reviews
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I USE THIS THING ALL THE TIME! Its perfect for everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to exchange Xbox controller due to stick drift. This was easily done at the desk and we were satisfied with the service. Easily worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Accidental Geek Squad Replacement useful to have when braking it get it replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value especially for heavy use devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have. Best Buy has the best exchange policy when you buy their protection. If it breaks and the item is in stock, you walk out with a new unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always available for HELP!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always a smart idea to have a geek squad replacement policy in place since one never knows when you will need help! It is well worth the investment!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re not getting a protection plan with any bb purchase what are you doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonder insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having this feature being able to replace my product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend getting warranty for your stuff it’s worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad protection service as they always come in handy for replacement items, fixing things etc!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get protection plans on everything , technology is not perfect and these plans have saved me thousands on replacements etc. most of the time it’s just a quick swap

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy these. Protect your products don’t rely on the manufactured to take care of your needs especially in a proper amount of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the replacement warranty. You never know, accidents happen and its always comforting to know your purchase is protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used geek squad yet but just trying to enter the giveaway

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have the best service. I love geek squad. No questions asked. They fix the issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We kids you can never go wrong with getting an extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best way to protect your staff and replacement if anything happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Bang for your Buck, if anything happens to your electronic devices its always insured.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate jot coffee and this works well for me plus makes ut relatively fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't skip out on this coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, Love, Love the Geek Squad Accidental Protection. Could not recommend it enough. Very much worth the value for the accidental protection offered. Pays for itself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad/Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great extended warranty perk offered by store. thNk you Best Buy

    I would recommend this to a friend