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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6392 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 6,392 reviews
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service! Replaced my headphones no questions asked!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have peace of mind knowing that if something were to happen to me items purchased. Best Buy partnered with GeekSquad will always take good care of me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FOR THE WIN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everytime i get srick drift this saves me buying a whole new controller!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love to have it it would be good to have just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brang in my product and because i had geek squad insurance the replaced it no promblem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad coverage is a must for gaming controllers, and headsets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty on items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought the geek squad warranty on just about every electronics item that I own from Best Buy. It has saved my pocket book more times than I have paid for the warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had headsets that I didn’t get the warranty and it came back to bite me. With the warranty, if there are any defects Best Buy makes it easy to replace it with a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love buying all my products at Best Buy the warranty program is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its geek squad protection. Never know when somethings gonna break.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan. Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the geek squad service when available. I sure beats having to pay to replace an item right after the manufactures warranty goes out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad accomplished excellent work with great quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tech, its a no questions asked policy. Got foe my xbox controller. Hopefully i dont have to use, but i generally get a new controller once a year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones Amazing for PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality in these headphones are amazing, very easy to set up and use!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very handy and useful to anyone who owns electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must buy. Regardless of what the item is, especially electronics, I always make sure to buy the accidental protection plan. Comes in handy and very easy to get fixes or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for Nintendo switch controllers issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the switch controllers dont love the fact that they dont last. You have to get the warenty with the controllers because they wont last more the 12 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best warranty hands down out of all the stores! They can't be beat!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cleaning my graphic card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did maintenance to my Nvidea graphic card, it running smooth now, good job guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not a toy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankful I got this, as our son is now walking and loves "Playing" with our toys.

    I would recommend this to a friend