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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6408 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 162 Showing 3,221-3,240 of 6,408 reviews
  • Rated 5 out of 5 stars

    got you covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the idea of being safe whne my 7 year old breaks this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeeek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty ever. I wish I could renew it and extend it longer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is very good , I had a Controller that I needed to replace , I went to customer service and I got it replaced in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    May need it, may not. Best to have it if its within the budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had the need to use this, but I recommend because you never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the protection they provide it’s very convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much needed for a 7 year old that breaks everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I think 2 years is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For this one I think 2 years is good cuz what if you never really need the 5 yrs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service and have used used it already.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. If anything goes wrong, i can get a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. If anything goes wrong, i can get a replacement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    If you not in a hurry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to utilize them on my sons switch already and they replaced the controllers without a problem, however, I had to wait in line for an hour to speak with a tech and then it took almost a week for his new controllers to arrive.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Gsp rocks

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coverage when you need it. Products arent made the way they used to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s good It’s good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What is the person like it? or here is a very nice. 

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and exchange my items when they break

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They fix what I break!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this just incase something happened to my brand new Xbox Series Controller and I will always rely on Geek Squad to have my back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is 100% worth it. If you break the controller you can get a new one no questions asked

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use this twice for the same product. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love best buys warrantys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great warranty I saw that compared to others best buy replaces the original controller once it stops working I thought that was amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is always great. Never been disappointed by it

    I would recommend this to a friend