Customer Ratings & Reviews

Need product warranty in case something happen or malfunctions. I'm rest assured.

Always purchase extended warranty for controllers and headsets as most controllers and headsets won't last 2 years hard use.

The Geek squad agents are so smart they know everything.

Very trust worth company to have. I had a two year plan for one of my headset and they were able to replace it within a week.

Great product it came in handy didn’t have to buy item again since it was protected

Love it! Nothing like a good purchase!!!!!!!!!! Always great quality from Best Buy!

Please don’t skip out on this you will be sorry if you do. I had issues but the g squad got me up and running very quickly

Very cool that they offer warranty on this product

Had to replace headphones my daughter broke. Very easy to swap out with customer service. Definitely worth the price.

You know it will wear out before 2 years. Always get the extended warranty and hold on to receipt.

I learned that middle schoolers can wear out game controllers within the coverage period. Replacement with no questions asked.

Trust the Geeks! They know the way! I use this service whenever I purchase electronics, it’s worth it!!

Trust the Geeks! They know the way! I use this service whenever I purchase electronics, it’s worth it!!

So far, they work great. Only complaint is every once in awhile, the voice chat will not hook up after start up and you have to turn them off and back on for them to work.

I always have bought their extended warranty's they are great

I love the best buy protection. Saved me money on late defective prodructs.

Protects devices just dont throw it against a wall

Worth getting if. You want your items protected. I always receive top Sevice at the Fairview heights Il location.

Geek squad is very useful for all my needs. Especially when important things get damaged. I know I can count on geek squad

Great to add the geek squad services to my products