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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6437 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 217 Showing 4,321-4,340 of 6,437 reviews
  • Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every electronic we buy, we get geek squad as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the purchase, covered my problem no question

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covered my purchase no problem, no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always nice to have some type of insurance, hopefully I never have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had great luck with the warranty purchased. Highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great controller. color is nice. Doesnt get stick drift as much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PROTECTION PLAN WE LOVE IT! GREAT PROTECTION PLAN WE ADORE IT!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    accidental Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i recommend accidental Geek squad because if your device breaks i know i can take it to the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product would recommend to everyone I know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you for your support.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for all the support services. I will always be a BEST BUY customer. Keep up the good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This plan is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is a phone call away i call the answered and set my appointment to fix my son ps4 headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hassle free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection great anytime I needed use it. Easy and no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love getting the extra protection from best buy. Never had an issue returning or exchanging an item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must buy. I'd say BestBuy has the best warranty around. Always easy to replace or repair your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite 2 Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used my geek squad warranty to replace a defective controller. Great service easy to replace no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed my headset no questions asked, this is why I always buy the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for my items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get your protection plans they are well worth for any emergency on your items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement plan well worth wait to be shipped if it’s not available @ store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet for this item. I always put the extra protection though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It came in handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made the return with the help of this, worth the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please do yourself a favor and purchase the plan. It’ll save you a lot of headaches and money

    I would recommend this to a friend