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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6437 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 219 Showing 4,361-4,380 of 6,437 reviews
  • Rated 5 out of 5 stars

    Impeccable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad does not ever fail when it comes to handling any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works get money back when product breaks. Then get new one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox Elite Series 2 controller replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the return protection for my series 2 elite. When you bring the controller in for return it is super simple however this service is deemed fulfilled and if you would like protection on your new controller you must repurchase the protection.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helps knowing I got the protection for the purchase I care about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this protection cause it protects my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this protection cause it protects my TV of everything for two years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection to have for any product someone has that might get damage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy returns

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems returning things that have failed. Either get store credit or exchange easily in store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed the best protection plan possible . I know if anything happens it will be fixed perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My item was broken, and with this warranty. I recieved a my new item. Warranty varies with products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always need the geek squad for the best buy purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great option for more expensive items and its a full replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always is better to have a backup with an extra warranty plan, Geek squad always works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the protection of my playstation 5 controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gteat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to puchase warranty gives you a piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy my warranty that way if I need a new one I just go exchange it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart purchase. Device will get a lot of wear and use. Would not like to replace out of my own pocket

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a must!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy this because you never know when you item will need it. I never buy anything without it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is a really good idea to purchase because it is worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and Best Buy is great place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is amazing and they stand by it. I appreciate geek squad. Always honoring there deals.

    I would recommend this to a friend