Customer Ratings & Reviews

“Geek Squad’s commitment to customer satisfaction truly impressed me when I encountered an issue with my PlayStation 5 controller. Upon contacting them, they swiftly arranged a replacement with no questions asked. Their seamless process and efficiency in handling the exchange left me thoroughly impressed. Not only did they ensure I received a functioning controller promptly, but they also provided exceptional support throughout the entire process. Geek Squad’s dedication to resolving issues quickly and hassle-free is unparalleled. They’ve earned my trust and loyalty as a customer, and I highly recommend their services to anyone in need of reliable tech support.”

Great price on this combo, would buy again for sure

I think the best thing you can ask for when you have electronic products that can sometimes be unreliable is to have these professionals on your side — always willing to help make life easier. I personally recommend them to all my friends

I bought a Ninja blender from the Best Buy Outlet and it’s been fantastic—powerful, easy to use, and perfect for smoothies. The staff was helpful and made the process simple. Great product, great experience!

I bought a Ninja blender from the Best Buy Outlet and it’s been fantastic—powerful, easy to use, and perfect for smoothies. The staff was helpful and made the process simple. Great product, great experience!

Used it on my PS5 controller because of drift. A must get 10/10

Soild buy. Always nice to have. A lot can happem in 2 yrs

This is the best invention ever. My entire family loves it! We are really impressed at how good of a workout you get from the fitness games and not to mention just the workout from playing all the fun and interactive games! It gets the whole family moving and having fun together. It’ll be perfect for the holidays too!

Never had to use this, but it gave me a lot of peace of mind. I did have a friend that used this once and he said it was well worth it

I bought it for the washer and dryer so I have yet to use it to see how the service is. I'm glad that they say it's covered though because expensive items need extra warrant.

I really enjoy racing games so I've been wanting to get a wheel for my Xbox for a long time now. I finally decided on this one and I'm very happy with it so far. It feels so much more natural driving with this wheel than when using a controller. The force feedback is very strong, giving you a good sense of tension when steering sharply. The pedals are very responsive and feel sturdy. It works better with some games than others, but that is an issue with the games, not the hardware. So far I've used it with Forza Horizon 4, Snowrunner, and The Crew 2, all with mixed results. Regardless of the game, you're going to need to keep a controller powered on while you play because some of games' controls just won't work with the wheel (e.g. changing views). Overall I recommend this highly for a first console wheel.

Geek squad is super convenient especially when it comes to expensive electronics

I was a little on the fence with these because of the price but this headset is incredible!! I bought the Xbox version because it is compatible with all devices. On PS5 you can still do the chat mix and everything. The headset could be a little bit better in some area's but hopefully this will come in future updates. Everything you need it for out of the box delivers though. I have never head a nice headset and the sound is top notch as well as the noise cancelling. The ability to have this work for everything is super nice!!

The moment I put the headphones on, I knew I was in for a treat. Set up was literally plug and play. My Xbox Series X immediately recognized the headset and off I went. The Xbox automatically setup Dolby Atmos for me and the audio is phenomenal. The bass is thumpy, you can almost feel it. I’m very impressed with these headphone. I haven’t made any EQ adjustments. They’re very comfortable. I wear glasses I have had any issues with comfort when it comes to extended play.

Great idea piece of mind if need help or replacement. Geek squad is great.

Great service. The geek squad team is always very helpful. Must have service for all your electronics.

The service plan pays for itself. Anytime there is an issue, the Geek Squad is there to assist!

Geek squad is the best support when it comes to help/insurance!

The Nova 7x is an incredible headset at an adequate price. Buil quality is superb, sound is excellent and they are ridiculously comfortable. Would recommend to anyone!

As i always say get the protection!! It is highly recommended as as frequent best buy buyer. I always get the protection.