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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6567 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 6,567 reviews
  • Rated 5 out of 5 stars

    You can't go wrong with ADAH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gone through about 5 different controllers because the bumpers give out. The protection plan has save me 10x more than it costs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is totally worth it. I had an item stop working and they took care of it. No hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy return and exchange on a broken elite controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helped me with all my products and helperld with installations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks Best Buy for my Playstation 5and controller. I love them and will continue to purchase Sony products and from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV came safe and sound via delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this, but I'm happy to know that I have it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy for expensive high use peripherals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the warranty for the Xbox elite 2 wireless controller. It started having some connectivity issues. The warranty allowed me to have it replaced no questions asked. Would definitely buy again and I did buy it for the replacement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing customer service.Great warranty can return for a full brand new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect it if you can.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If something is worth buying and you think there is a high risk it could be damaged why not spend a few extra dollars now and protect it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headset, I love Best Buy, and geek squad great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year warranty always saves you, and if you dont want the same product they will give you a bestbuy gift card for with the same value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get GSP

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plans because something will always go wrong along the way. I like having the ease of mind knowing my valuable electronics are protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great response time and comfortable. Cool clicking noises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great extended warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection offers peace of mind. Todays electronics aren't made to last, so get the warranty and give yourself some extra time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Best Buy warranties! Must have!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will not buy products without the Best Buy warranty! It’s the best any store has to offer! No hassle ever, just walk in and get new item!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend the warranty on anything that has moving parts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes if you getting some very expensive pls get it. You thank yourself later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love buying the extended warranty for all my products. The Geek Squad service is very efficient!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buy this for Turtle Beach headphones!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad many time for Turtle Beach headsets. Cheaper than buying another headset!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this service back years ago for a PlayStation 4 controller and it really came in handy and glad I’m getting it again.

    I would recommend this to a friend