Customer Ratings & Reviews

Great people very down to earth and work fast as possible

Great service to have on your devices. I've had to use this twice (for 2 separate devices) & the process of getting my items replaced was quick & easy. Well worth it & definitely better than having to outright buy another device.

Always tell myself I have to get it when I get it loved it

I highly suggest getting the added GSP especially now these guys and gals at Best Buy always have your back I been shopping here over 20 years for this reason only they respect and want to help the customer

Never repair anything but yeah worth it. I’m writing this for the 400$ gift card tho don’t mind me.

Havent had to use it yet but im glad i have it. So far GS hasnt let me down

Geek squad is awesome and helpful. They assist me everytime I go to their store! Really great people and fun to be around even at BestBuy!

Hassle free return and exchange. Very good policy.

Geek squad protection has come in clutch every time

Geek squad protection has come in clutch every time

I just love Best Buy's Geek Squad Protection Plan. I never have a hassle when needing to return something. I don't even have to have the receipt. They just look-up my phone number and find everything they need.

Best warranty around. Selectively only buy from best buy for the great warrenty service

Necessary if you are buying something that doesn’t tend to last long.

Super helpful, I just needed to see if I can fix my controller, I know, stupid. But they were super nice and I was able to fix it :)

Worked great had a faulty problem with the item and had the coverage and boom they replace it no problem.

I always try to purchase geek squad protection for all my big purchase at best buy and they have not failed me. and it gives me peace of mind knowing my items will be fixed or replaced if anything were to happen.

I always try to purchase geek squad protection for all my big purchase at best buy and they have not failed me. and it gives me peace of mind knowing my items will be fixed or replaced if anything were to happen.

Always whit the best customer services , having an appointment is super fast the service and quick solution

I honestly recommend Geek Squad Protection on mostly everything. Specially things that will get daily use and/or could be worn and torn through regular use or suffer from any sort of power surges.

Buy the protection! A week before the end of the protection my grandson’s headset decided to have mic malfunctions. Took them in, got a replacement pair no problem. I buy the protection plan on all gaming and electronic items