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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6428 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 6,428 reviews
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was better than i expected! Works great and i am happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are always good to get with your devices as you will not have to pay for repairs or buy a new one if it breaks on you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply the best bring your defective device in store and exchange it out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There always there to help me replace or fix my items that are electronic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan is really worth the cost. They are pretty good about any issues that come up with the product and the customer service is really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Warranty So Worth It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always invest in this with the controllers, as they are used so much and there can be glitches after a while if the controller gets "tired" ;-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my headset! geek squad is top tier service!!!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Don’t skip protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t complain the extra protection is worth it. Customer service is always great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use my replacement and it was easy to use, just brought my old ones in and they replaced it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always has your back!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great knowing i am always being covered! Know that they are always there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy a protection plan for my electronics! Best to be on the safe side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty you can buy. No questions asked. I’m really happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me replace my controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service helped me solve ny problem. Would definitely go again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cashier was super friendly and helpful with ordering a new headset to replace my broken one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this warranty for my grandson’s wireless headset for his Xbox One. I know it’s going to come in handy knowing he’s only 7 years old & accident’s do happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got my controller pans left

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service , was greeted at the door and the transaction was smoove

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad gave me feedback

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly comfortable and great audio quality, would definitely buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad protection is always worth the price. Always fixes any issue you have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price for the protection plan is a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for any item!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this for any item as it’s great and pays off in long run if anything ever happens!

    I would recommend this to a friend