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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6431 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 6,431 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a excellent experience as always, great fast and friendly service, always very nice and quick to help. They are knowledge and smart

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am thinking the geek squad is for protection of the product we bought and was very pleased to know there is back up service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a wonderful job great customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty review.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy warrantees are perfect for fragile technical devices and other technical products that don’t have a long life cycle.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox elite series 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good protection on controller and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wack headset exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took my headset and gave me a refund and new headset, but I didn’t like the new one that much, kinda upset

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Always good to have replacement coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use on this appliance, but have used these plans on few things from Best Buy & they always give me a quick, easy refund/replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is soo amazing especially with total tech. It’s work every penny if you’re into technology and need thing looked or fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has a great warranty program. Everyone thinks they don’t need it until they do. Just buy it and save your worries for something else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has a great warranty program. Everyone thinks they don’t need it until they do. Just buy it and save your worries for something else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They was good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They help me find what i'm looking for & explain to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality and professional production is far superior to any other.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work fast to repair or replace items,a must need for all my purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A protection plan is a must have for any electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No question needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely needed for big purchase items no matter what. Gives a good piece of mind just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best protection plan around, never will I make a purchase without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a true believer in having tech available if or when you need help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant never go wrong with extra protection. Ease of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service is always top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Always taken care of, and has saved me a lot of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 would recommend purchasing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad replacement plans are THE BOMB!! They never ask too many questions and will make sure to get you a new product with hardly any issues. 10/10

    I would recommend this to a friend