Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
to a friend
Great Quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality would purchase again I 100% recommend
I would recommend this to a friendProtection is A Neccessity!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This protection plan is a necessity for me. I was able to swap out my last headset and get a brand new one within my last two year policy
I would recommend this to a friendPrompt service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get prompt and professional service. They are very patie t also
I would recommend this to a friendWarranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it just in case, but didnt need it so far.
I would recommend this to a friendGood service history, haven't used it on this item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used Geek Squad warranty a couple of times over the years, with no problems. Hopefully will never need it on this item.
I would recommend this to a friendVery worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This protection plan is 100% worth it. If you break the controller you can get a new one no questions asked
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Fantastic Peace of Mind!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the peace of mind that the Geek Squad service policy gives me. I know if something fails, Best Buy and their Geek Squad are there for me!
I would recommend this to a friendGot my controller pans left
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service , was greeted at the door and the transaction was smoove
I would recommend this to a friendSolid product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it needs to be done. I always like coming to best buy for these types of products.
I would recommend this to a friendWarranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Havent used it yet so cant rate it!!!!!!!!++++++++
I would recommend this to a friendGet protected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had the need to use this, but I recommend because you never know.
I would recommend this to a friendSuper helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a necessity when making expensive purchases!!
I would recommend this to a friendAmazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was better than i expected! Works great and i am happy
I would recommend this to a friend
Smart agents
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] The Geek squad agents are so smart they know everything.
I would recommend this to a friendReplaced controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the investment especially when it’s on a game controller the gets massive amounts use
I would recommend this to a friendGeek Squad is awesome!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The always do a great job and i’ve never left unsatisfied
I would recommend this to a friendReally good
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Always buy protection plan! It’s really worth it and will save you.
I would recommend this to a friendPS5 Kontrolfreek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First thumbsticks for my PS5 controller and it was the first time using them
I would recommend this to a friendMust have for Best Buy customers!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would most definitely recommend Best Buy’s replacement plan. Once your item messes up or breaks they will exchange it for a brand new one!
I would recommend this to a friendGeek Squad is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.honestly haven't really had a chance to use it, but I am sure they are great
I would recommend this to a friend