Customer Ratings & Reviews

For mistake my control is crash and the warranty help my for looking a solution

Best Buy offers the best warranties especially on smaller Electronics because they just replace them if there are any problems Within the time frame of the warranty itself so I only feel secure if I purchase warranties with products that might have problems down the line and always make sure to do so if they are pricey meaning more than $100 so I avoid having to pay full price to replace the item myself and only have to repurchase the warranty if I have problems so that's why I buy all of my electronics through Best Buy when possible as their warranties are unrivaled in my honest opinion.

Wow people this is the BEST BUY of my life trust me is the best desition to ALLWAYS get the 2 year waranty. On all items with great value. Also for computers the geek scuat service is fenomenal.

If my controller gets stick drift they help replace it! I love it

amazing service it’s been 3 years and it still works perfectly, they also helped me fix an issue with my cars ac controls during the stereo installation and they didn’t need to

I love the controller. The software support and customization are awesome. The profiles are amazing and switching between them is great and being able to use the adaptive triggers and switch the trigger stops are great. If you play on the PS5 a good amount and play a variety of games, I’d recommend it. Sure the battery does suck, but it’s an easy workaround, and it charges quick

I was recently looking for a decent TV and I am very impressed by the knowledgeable staff at BestBuy home theater. Joseph and Ahmad helped me make the best selection for the price and deals that we’re currently in store. I even applied for a credit card and received 24months of no interest. I left with a complete sound system as well. Great experience!

Free repairs and no questions ask highly recommend for controller just incase if you got stick drift

Protection plans are must and a garuntee your product is always safe. Life throws mishaps your way so insure your hard earned money is safe. Always buy best buy protection!

Very dependable when needed and keeps your mind relaxed if something does happen to your products

Super Good Coverage for your Appliances A Very Good Option

This was outstanding in case something happened to my product which it did. Was quick and easy to get a new replacement and had excellent customer service will definitely be buying more later on!

I will consistently ensure to obtain a warranty for all purchases made at this establishment.

So far with best buy geek squad service I'm 100 percent happy and satisfied

Wonderful service and deal for what you pay for. It is easy to use.

I enjoy peace of mind knowing that I´m covered if the unexpected happens.

I purchased this warranty for my new controller after I used the warranty to replace my old controller

Geek Squad accidental replacement has saved me thousands over the last 20 plus years of buying from Best Buy ! I have always purchased the replacement plans for anything over 50 dollars is my rule of thumb and let me tell you I have had many things go wrong with many different items and Geek squad has always been there to save the day ! I have only had one bad experience out of probably 30 or more different returns over the years where they would not fix a tv and that was just due to a worker that didn't seem to like customers and tried every way possible for the repair to be denied lol

You know... I had great experiences with the Geek Squad that I've looked forward to our brief interactions. I show them my faulty product they sincerely apologize for the inconvenience and ask me if I got the GEEK SQUAD warranty. Oh ho why yes Alex I do in fact got just that I say more or less. Then Alex gives me a brand new replacement. Oh how I love walking out Best Buy a satisfied customer. Alas these two years went by without a hitch and I didn't get to have that pleasant visit after all. Sigh maybe next time.

Great product. The customer service always nice and ready to help