Customer Ratings & Reviews

I will recommend this warrantee to everyone they replace your item or fix it

Always is good to have it ,you never know what can happened

Agents were horrible. When I bought my microwave, it was advertised as if anything went wrong, we bring item back to store for in store credit.... 18 months after purchase our microwave went out on us. It took 2 weeks to hear back from repair center. They said they fixed it. Mailed it back to store. We got to store and they told us nothing was wrong w/ it. Mind you, a bag of popcorn would be in there for 10 minutes and no kernels would pop. You put in a cup of water to heat for tea or reheat food, lukewarm at best. We refused pick up and told them to put water in there for 4 minutes. Water still cold. We told them they needed to send it back to get fixed and this whole ordeal was ridiculous considering the fact the warranty was advertised as in store credit right away. Microwave was sent back, had to wait another 2 weeks and by that point it was a month with no microwave. Worker told us to buy a microwave and just return it when ours is fixed . OMG? Waste of more time and money. So then I get an email and they tell me it can't be fixed and it's junk(like I stated in the very beginning of this ordeal). So no, I do not recommend geek squad. We will no longer buy any appliance or electronics from best buy again. We have spent thousands here and the customer service we got at our local store was horrendous and just for that we will try to stay as far away from best buy as possible.

I love the geek squad protection. This is why i putchase all my electronics threw bestbuy

Do recommend getting geek squad I broke my phone and they fixed my phone with no problem.

Awesome controller,i use it to play fortnite,roblox on my sons tab s7 plus and essy to pair.

Wounderul Assistance product coverage is great I am pleased.

It’s always nice to have some type of insurance, hopefully I never have to use it.

Every electronic we buy, we get geek squad as well.

I have had great luck with the warranty purchased. Highly recommended.

Covered my purchase no problem, no questions asked.

GREAT PROTECTION PLAN WE LOVE IT! GREAT PROTECTION PLAN WE ADORE IT!

i recommend accidental Geek squad because if your device breaks i know i can take it to the store.

Thank you for all the support services. I will always be a BEST BUY customer. Keep up the good work.

The geek squad is a phone call away i call the answered and set my appointment to fix my son ps4 headphones

Amazing product would recommend to everyone I know

great controller. color is nice. Doesnt get stick drift as much.

Protection great anytime I needed use it. Easy and no hassle.

Love getting the extra protection from best buy. Never had an issue returning or exchanging an item.

A must buy. I'd say BestBuy has the best warranty around. Always easy to replace or repair your product.