Customer Ratings & Reviews

Pricey, but fast replacements make it worth........

whenever I purchase anthing from Best Buy, especially products like coffee makers and computes , I always get their Geek Squad protection planinsurance. I don't leave home without it!

I am so glad of have a habit of buying the protection plan on all of my electronics. My son was using the VR headset for the first time and lunched forward, crashing into my desk. He was fine, but the desk and the headset, no so much. Best Buy replaced the VR headset without question. Now if i only had a service plan on my desk from the furniture store.

Has been absolutely necessary with my series 2 elite controller that I’ve now swapped out 3 different times due to faulty receivers that eventually go bad one place or another. The gamepads have been switched out with very little questions asked beyond the initial issue being detailed. I will continue to buy the insurance with all my electronics purchased through BB

Geek Squad is a big help When Needed. Recommend using Them.

Helped a lot, been with them a good amount of times and they fixed it amazingly

Super quick and they helped me out wouldn’t get protection anywhere else

Pricey, but fast replacements make it worth.......

Awesome purchase to make sure my product is safe all the time

Good to have it when you need it. Easy customer service.

This controller is awesome, the buttons and functionality are awesome, and has great flow and a 2 yr blanket to boot.

I absolutely love this item.Great choice highly recommend

Very great customer service very respectful I recommend This year protection plan

The service that will save you time and money. You just go to the store and they tale care of you and your pc or console. In my case I have it for both. Get it with you console or pc. Is a excellent service!

These guys are very helpful anytime we have a tech issue we just give them a call or take what we are having issues with to them and they fix it

Help to keep the tablet and fix in the time say come to the store and is ready to use .

This was a Christmas gift for my coffee loving daughter who just got herself her own place to try and help her save money by skipping the every day expensive coffee shop cup of coffee

Good..............................................

Great love the 2 year warranty insurance keeps me peace of mind that I don’t have to rebuy a new 200$ controller again

Replaced my PS5 controller because of drift. Easy exchange a must get