Customer Ratings & Reviews

They can fix almost anything at a great price. My controller was broken and they replaced it easily and fast

An amazing product to have if you love to read with a glare free screen and a multi-versatile device to use for notes, reminders, upload your favorite books, and more all on one device. Definitely a must have.

It’s perfect for replacing controllers with stick drift. Just bring it in and they give you store credit to buy a new controller right then and there. All you have to do is spend $20 on 2 more years of insurance. Amazing service.

Every purchase needs a warranty. You can’t go wrong with this

If you get a PS5 controller get the warranty! No hassle replacement for stick drift!!!

Absolutely love the warranty. It is absolutely wonderful, give extreme value to purchases.

The Geek Squad protection plan always comes in handy. It seems like SOME items are made cheaply nowadays and don’t last very long. Everything from drifting controller sticks to small house hold appliances that have stop working a month after purchase. The ease and comfort of Best Buy offering Geek Squad protection for a lot of items works out very well.

The Geek Squad protection plan always comes in handy. It seems like SOME items are made cheaply nowadays and don’t last very long. Everything from drifting controller sticks to small house hold appliances that have stop working a month after purchase. The ease and comfort of Best Buy offering Geek Squad protection for a lot of items works out very well.

Its the only gaming headset that i like. Best is sound and the looks is great.

They have great protection. I have not had any issues at all

I love the geek squad protection!! How could you not!? Yeah it's a little pricey on some items because the more your item cost most likely the more that warranty will cost but to have that piece of mind and know that within a few years if your product messes up and or your kid gets ahold of it and snaps if in half then just take it in and claim your warranty and get your new product!!! Luckily I haven't had anything like that happen with the kids but my old headset was giving me issues so I claimed the warranty on it and got something else after having it for about a year and a half they where polite and the transaction to get something else was smooth as butter.

Very professional and easy to use service. Definitely recommend for more expensive purchases.

Loved it until the A button started failing and the right thumb stick pops up and down way too much now. The left doesn't have play like that. Started constantly disconnecting while playing that lead to many deaths in game and only had it for a short time. Recommend getting the 2 year accidental insurance.

Always buy your protection, you insure your house and car, insure your products as well. Factory warranties are never as good as best buys geek squad protection!

ALWAYS get the warranty. You definitely will use it, and it's worth it for peace of mind

Always good to have back up if anything goes wrong with an item

They fixed my controller in seconds. Super nice and friendly!!

The Agents Were Great In Helping With Any Repairs…!! I Highly Recommend…, You Never Know What Kind Of Curve Ball Life Throws At Ya …!!! Just Might COST Ya….!!!

Good protection plan it is reliable I think it’s worth for people who buy a lot from there

Haven't had to use it but feel good knowing it is there if we need it!